AutoNation Chrysler Dodge Jeep Ram North Richland Hills

No point of having an appointment and wait about 2 hours for oil change that never got done! Will never go back very disappointed! No thanks! for oil change that never got done! Will never go back very disappointed! No thanks! More

Bailey @ Auto Nation Jeep NRH was absolutely wonderful. She stayed in contact with me as I shopped around for a New GCL Summit Reserve. She was able to beat a competitor's price by going directly to manag She stayed in contact with me as I shopped around for a New GCL Summit Reserve. She was able to beat a competitor's price by going directly to management. They even got me a .5% lower interest rate from the same credit union. This dealer and this sales person (Bailey Avanzo) were amazing! More

I took my Ram truck to them for service. I told them it sounded like something was stuck in the wheel well and rubbing. They told me it was the rear differential gear box. $1300 repair. They kept my tru sounded like something was stuck in the wheel well and rubbing. They told me it was the rear differential gear box. $1300 repair. They kept my truck for a week waiting for the part. When they put it up on the lift a week later, they saw a bolt was loose and grinding on the FRONT wheel well. They misdiagnosed my truck without even putting it on a lift to inspect, and kept the truck for a week, then charged me $180 to screw the loose bolt in. So...yeah. If I keep this truck, I will go to another Ram dealership for service. More

Purchased my new Ram 2500 on 7/22 from Anthony, who was one of the best salesman that I have ever dealt with. He was kind, and focused on my needs that I had to have in a vehicle. If you ever need a new one of the best salesman that I have ever dealt with. He was kind, and focused on my needs that I had to have in a vehicle. If you ever need a new vehicle and want the best experience come here and ask for Anthony, you won't be disappointed. More

Bought my wife used Ford at dealership and first time needed repair they claim they could not work on it so much for extended warranty needed repair they claim they could not work on it so much for extended warranty More

Extremely professional and friendly. Ask for Dominique Johnson. 110000 miles of se giving from the this dealer...100% Positive feedback!?? Would HIGHLY RECOMMEND to everyone!! Johnson. 110000 miles of se giving from the this dealer...100% Positive feedback!?? Would HIGHLY RECOMMEND to everyone!! More

Chris the sales manager and Kevin my salesman made the buying process very simple. They were both very responsive which I appreciated greatly. Would definitely recommend. Pricing was incredibly fair. A+ buying process very simple. They were both very responsive which I appreciated greatly. Would definitely recommend. Pricing was incredibly fair. A+ More

My Service Adviser Lisa was very attentive, professional and polite. That interaction within itself deserves mentioning. Overall I’m extremely pleased with the service performed by the service department. and polite. That interaction within itself deserves mentioning. Overall I’m extremely pleased with the service performed by the service department. More

Ended up here for some warranty work on ram power wagon with 32k miles. One of the clamps had rubbed through a section of aluminum radiator hose. I patched it myself with water weld and pointed to the exac with 32k miles. One of the clamps had rubbed through a section of aluminum radiator hose. I patched it myself with water weld and pointed to the exact spot. Of course it wasn't covered under warranty and I was charged $165 diagnostic fee for them to lookup the part number and give me a $620 quote to fix it for a $100 part and literally 10 minutes to fix myself. I went ahead picked my truck up and paid the "ransom" fee of $165 dollars they claimed to be a diagnostic fee. When I drove away it sounded like someone installed a cold air intake. I pulled over and looked under the hood only to find it disassembled and the air intake was left open. I also had a new chip in the window. All I got was a sorry and this isn't how we operate. Hard to claim that when this is what I found after I drove away. What great customer service. Will never be back, beware! More

Satisfied Friendly Convenient I do not remember the service man that helped me just look at myPaperAnd see the technician that helped me he was very nice and friendly thank you service man that helped me just look at myPaperAnd see the technician that helped me he was very nice and friendly thank you More