AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Marcus was extremely easy to work with. He was very personable and eager to help. He made the process of purchasing a new vehicle easy. personable and eager to help. He made the process of purchasing a new vehicle easy. More

Well the third attempt for a oil change was successfully done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? More

In fact, NO stars. The service was the worst that I have ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, t ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, to the point. Anthony “forgot” to schedule my ride back to get my car that day, so I had to wait until the next day to get my car. I hope to never have to deal with these people again. More

Service representative was very helpful and friendly, my only issue is no one greats you in the drive through, you have to go inside. s only issue is no one greats you in the drive through, you have to go inside. s More

Have dealt with the dealership for over 20 years and I am appalled at the treatment by the Used Car Lot. I walked in an all salespeople were sitting in an office: eating and on the computers. Stood there 20 appalled at the treatment by the Used Car Lot. I walked in an all salespeople were sitting in an office: eating and on the computers. Stood there 20 mins before someone came out to assist and took the information and then passed me off to another salesman That person took me for test drive (barely) and then when I asked about the vehicle, he states you can see what it has. Upon return they were going to rate my vehicle for trade in -- well they left me standing there for well over 30 min with no contact by anyone. Other people had been sitting at a table for well over an hour waiting for their salesperson. Finally, salesperson came out and went into office with all the others, sat down and played on computer. No one ever came back out and spoke to me -- I waited over 30 minutes. Needless, to say that is a sale that they lost and I will never deal with their Used Lot again. More

My buying experience at the dealership is mainly based on how I was treated by the salesperson. I thought that my salesperson (Ms. K. Kim) was a model of how a salesperson should be. She called me as soon how I was treated by the salesperson. I thought that my salesperson (Ms. K. Kim) was a model of how a salesperson should be. She called me as soon as the car I was interested in arrived from the factory. She seemed excited to see me when I arrived and took me on a very thorough test drive. She was very nice, knowledgeable, and helpful, not pushy or demeaning in any way. She me feel important and seemed committed to my satisfaction. She was a pleasure to work with, and made my buying experience an exceptional one. More

Anthony Williamson was hands down the best car salesman I’ve ever dealt with. He wasn’t pushy, he listened to my needs and delivered. He made me and my husband feel overly comfortable with our purchase. Ev I’ve ever dealt with. He wasn’t pushy, he listened to my needs and delivered. He made me and my husband feel overly comfortable with our purchase. Even after purchasing the vehicle he called more than once to double check on how everything was going. He responded to my questions via email quickly as well. He went over and beyond to make sure my experience buying a car was spectacular. Car salesman’s get a bad rap, but salesmen like Anthony really show that there are diamonds in the roughs! Thank you Anthony for everything! 10/10 recommend! More

When you walk into the service the dept, the Service advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the t advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the time of my appointment they would expect me. Mr. Keylan not only helped me with my service he kept me updated on my vehicle. Thanks Mr. Keylan for all the help. More

Adam in Sales was great! He followed up with me regularly and made the process very smooth! Brandon in financing was awesome too! Will definitely recommend Adam and the team at NRH Auto Nation JDR! and made the process very smooth! Brandon in financing was awesome too! Will definitely recommend Adam and the team at NRH Auto Nation JDR! More