AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Anthony Johnson the service representative was extremely helpful and thorough. He was very professional. He kept us informed of all service recommendations and costs. Anthony noted a potential problem with helpful and thorough. He was very professional. He kept us informed of all service recommendations and costs. Anthony noted a potential problem with my truck"s electrical system and got me the help I needed to correct it.The service technician identified a problem with the rear brakes which could have been dangerous but he was able to fix the issue immediately. I appreciate the care they show for us and our vehicle. More

very easy to work with and low pressure. Totaled my ridgeline and it took a while for the money to come through. They were patient and deal easy to get done. Totaled my ridgeline and it took a while for the money to come through. They were patient and deal easy to get done. More

I've purchased several vehicles from this location and referred some of my family members as well. I recently traded my truck for a newer one and my sales person was a delight. Kate K is a good person to referred some of my family members as well. I recently traded my truck for a newer one and my sales person was a delight. Kate K is a good person to work with, she kept me involved with the purchase process and informed me of the new specs and application features my Ram came with. The customer service is always a great experience I've been a repeated customer and don't see that changing. More

My experience with Kate and the rest of employees at Autonation was nothing but top notch. I would recommend anyone looking for a vehicle to try them out! Autonation was nothing but top notch. I would recommend anyone looking for a vehicle to try them out! More

The sales experience was smooth, and efficient. I spoke to Cisco over the phone and identified the 2021 GMC I wanted to buy. Cisco sent me all the information needed. Cisco Olivares had everything I spoke to Cisco over the phone and identified the 2021 GMC I wanted to buy. Cisco sent me all the information needed. Cisco Olivares had everything ready when I arrived at the dealership and Alvin Baker in finance was also a pleasure to deal with. No BS, just in and out. I appreciated the service and the responsiveness. I was dealing with a Chevrolet dealer in Grapevine earlier in the day, and the experience was exactly the opposite. That is why Autonation earned my business. More

Kevin Maher helped us very well and made our visit ti this place a good one. this place a good one. More

The best service ever see super attention and friendly staff I recommend to all my friends staff I recommend to all my friends More

I have been going to this dealership since I purchased my 2020 Ram. I have been extremely happy with the competence and level of service and normally would not hesitate to recommend them. I realize there are 2020 Ram. I have been extremely happy with the competence and level of service and normally would not hesitate to recommend them. I realize there are issues supposedly due to Covid however I was less than happy on my last visit. I took my Ram in for a leaky exhaust manifold, tire rotation, balance and state inspection. I dropped my vehicle off on Monday. No status was ever given so I went to the dealer on Thursday. Couldn't reach service advisor via phone. Tried other service advisors but was again unsuccessful. Vehicle had not been seen. Checked on Monday and a manifold was ordered that should arrive on the 15th. No status was given I had to go to the dealership and chase down another service advisor for status. Even though the vehicle had been there a week the other items were not completed. No oil change, no tire rotation, no state inspection. I am returning on the 15th for the manifold but sadly I guess all the other items will have to be done elsewhere. Normally this dealership is great. Possibly that have staffing issues because I didn't see but 3 service advisors on site. Normally there are more. I plan on meeting with the service manager when I return to discuss this with him/her. I really want this dealer to be great, I want to do business with them. I want to be confident that when I drop off my vehicle the work will be done timely or a status will be given. I realize there are supposedly supply chain issues and parts are difficult to get but I can't believe you need parts for an oil change, tire rotation and balance and state inspection. A week in the shop and nothing resolved and no status given except when I went there in person is not what I am accustomed to at this dealer. I would welcome an explanation More

Great service and timely. Attendants were prompt and knowledgeable. Would definitely recommend to anyone with a jeep knowledgeable. Would definitely recommend to anyone with a jeep More