AutoNation Chrysler Dodge Jeep Ram North Richland Hills

The customer service was second to none. Very helpful with the purchase of the vehicle. They were very detail oriented on all aspects of the purchase. We are very happy and will definitely b Very helpful with the purchase of the vehicle. They were very detail oriented on all aspects of the purchase. We are very happy and will definitely be doing business here again. More

Three nightmarish attempts getting three issues repaired. A long story short, the third attempt to get the three issues fixed. After leaving multiple messages with multiple people and it being in their shop A long story short, the third attempt to get the three issues fixed. After leaving multiple messages with multiple people and it being in their shop for 5 1/2 weeks I was going to get my truck or go to jail. The service writer (Joshua Rasor) almost never called me back. I did get my truck after paying a $100.00 deductible only because it was cheaper than paying for bail! More

Set appointment- showed up. Was told first they did not take same day appts even though I was able to set one online. Then waited until the advisor who was supposed to take care Was told first they did not take same day appts even though I was able to set one online. Then waited until the advisor who was supposed to take care of me decided to get off his personal phone to wait on me. Rest of the time was ok but horrible first impression. More

Very friendly and good services. Nice car and maintenance too, definitely recommend people to come Nice car and maintenance too, definitely recommend people to come More

Made the process stress free and streamlined which I was grateful for since I had just got off a 12hr shift at the hospital grateful for since I had just got off a 12hr shift at the hospital More

Excellent staff fast service good technicians clean and environment Excellent dealership to buy and service vehicle it environment Excellent dealership to buy and service vehicle it More

Excellent truck buying experience. Honest and straight forward. Daniel at Autonation greeted me the moment I walked through the door. He was very accommodating to my physical disabilit Honest and straight forward. Daniel at Autonation greeted me the moment I walked through the door. He was very accommodating to my physical disability, Daniel went the extra mile making sure I was taken care of like family. More

My service person was excellent and respectful. Everything he promised me was done the right way. What a great experience . Everything he promised me was done the right way. What a great experience . More

Glad they we’re able to resolve my issue with my car. Hopefully I don’t have any more issues. Hopefully I don’t have any more issues. More

Called twice to make an Appointment and got nowhere with that. Went to set an appt in person and was told there was noone in line so I could go ahead and get it done. An hr later they still hadn't even pull that. Went to set an appt in person and was told there was noone in line so I could go ahead and get it done. An hr later they still hadn't even pulled my car in. Once they did it was easily 45 minutes before it was done. Then the service advisor had left so I had no idea who to pay and get my keys from. All in all not the best experience. More