
AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Pretty disappointed that I’ve had service issues that didn’t go well at this place. With three out of my eight 2017 & 2018 Promaster 2500’s have had engine cooling fan failures & intermittent issues that didn’t go well at this place. With three out of my eight 2017 & 2018 Promaster 2500’s have had engine cooling fan failures & intermittent issues that should have been covered under the blanket recall recently. One required a new engine out of warranty for $10,600 another one was the cooling fan module that cost $785. The most recent one was pre diagnosed with the code involving the recall but was currently running ok. They had the vehicle for a week & a half only to say it had a blown fuse $150. More
Great fast and very friendly service. Was not expecting to buy anything and was so amazed with the customer service and the truck i was offering with a great price. Could not resist the o Was not expecting to buy anything and was so amazed with the customer service and the truck i was offering with a great price. Could not resist the offer. More
Always been good and clean. One thing it's hard to get anyone to answer the phone when you call. Takes for ever to talk with service people. One thing it's hard to get anyone to answer the phone when you call. Takes for ever to talk with service people. More
Great experience from the minute I walked in the door. Kevin is awesome to work with. Easy transaction. He valued my time. That is very important to me. Kevin had the jeep ready and out front to go over. Kevin is awesome to work with. Easy transaction. He valued my time. That is very important to me. Kevin had the jeep ready and out front to go over. Help set up online U connect and Sirus before I left. Went over the jeep with me before I left, and I've had several emails making sure everything is going well. Finance was easy and quick. Recommend Kevin and dealership to all looking for a great car buying experience. More
I was sold a defective Ram 2500 truck. One month after driving out of the dealership the engine light came on it has been in and out of their service department for almost two months combi One month after driving out of the dealership the engine light came on it has been in and out of their service department for almost two months combined time.The staff drove my truck for over 1K miles with the excuse that they need to drive it to "figured the code out". When we went to talk to the service manager he refused to come out to talk to us. Finally after 3 months of back and forth with no answer to the engine problem Mr. Osborn told me to come get the truck because neither the manufacturer nor the dealership know why the engine light is on and they will not buy back the lemon of truck they sold us. And he also "welcomed me" to take legal action against them, I guess he knows they can get away with what they do to the consumer. The engine light is currently on and no one will help us. I made three payments while the dealership drove my truck and I have the documents (service reports) that show the in milage and out milage and I sent it to Mr. Osborn and he did not even bother to answer my email. I wish I would have taken the time to research this dealership, they have MANY complaints several unanswered with the BBB their rating is an F. Is terrible what these people are getting away with and they know that the consumer has no rights or protection. More
Salespeople were fine and went in dealership with agreement in hand. Finance person talked me into what I thought was a $2400 "protection agreement". No changes to amount or term mentioned. Thought I agreement in hand. Finance person talked me into what I thought was a $2400 "protection agreement". No changes to amount or term mentioned. Thought I was signing what I had agreed to. Found out it was all completely different and nothing like discussed or agreed to. Numbers have no relation to anything I looked at. These people are thieves. They threw in nearly $10,000 extra on my loan from nowhere. Complete robbery! Told them about it. $15000 already in to them from trade and cash. They are completely dishonest and corrupt. More