AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Great service i am very happy to have my truck taken care for this dealer , thanks for the service provided for this dealer , thanks for the service provided More

From the moment I spoke with a car rep by phone who reached out very quickly,we were greeted warmly when we arrived.No haggle,hassle,or wasted time.! A very easy transition in buying a car.I worked wit reached out very quickly,we were greeted warmly when we arrived.No haggle,hassle,or wasted time.! A very easy transition in buying a car.I worked with Alberto who was covering for Anthony! More

No lie, go see the amazing staff at this dealership! !! We are return customers. We first visited this dealership in 2021 to trade in my 16 JKU for a 21 JT. We worked with an stellar salesman, Anthony W. !! We are return customers. We first visited this dealership in 2021 to trade in my 16 JKU for a 21 JT. We worked with an stellar salesman, Anthony W. and Nicodimus K handled the financing back then. Both of them were down to earth and we never felt the anxiety most folks feel when trying to buy a new vehicle. It really is like hanging out with friends. So when my husband wanted to trade in his 20 JT for a 22 JT it was a no-brainer of where we'd be going. We made contact with Anthony W and set a date for us to come out to the lot to see what JT the hubs was going to go with. We got the pleasure to work with Nicodimus again on the financing. Both of these gentlemen know their stuff and there is no hard selling. Anthony W. is our fav, his energy is intoxicating. He is like family to us. He listens and hunts down what you want. He'd rather find a vehicle with all the bells & whistles you want then have you settle for one on the lot that is missing them. He goes above and beyond for you the buyer. When the time comes next year for a trade, we will be reaching out to Anthony W again for sure. The entire process is smooth and they truly take care of you. Best dealership in the Metroplex; worth the drive if you aren't close, believe us! Jim & Heather Hunter More

It was a great experience, my salesman was awesome ! The easiest car buying experience I have ever had . The easiest car buying experience I have ever had . More

Pretty disappointed that I’ve had service issues that didn’t go well at this place. With three out of my eight 2017 & 2018 Promaster 2500’s have had engine cooling fan failures & intermittent issues that didn’t go well at this place. With three out of my eight 2017 & 2018 Promaster 2500’s have had engine cooling fan failures & intermittent issues that should have been covered under the blanket recall recently. One required a new engine out of warranty for $10,600 another one was the cooling fan module that cost $785. The most recent one was pre diagnosed with the code involving the recall but was currently running ok. They had the vehicle for a week & a half only to say it had a blown fuse $150. More

Great fast and very friendly service. Was not expecting to buy anything and was so amazed with the customer service and the truck i was offering with a great price. Could not resist the o Was not expecting to buy anything and was so amazed with the customer service and the truck i was offering with a great price. Could not resist the offer. More

Always been good and clean. One thing it's hard to get anyone to answer the phone when you call. Takes for ever to talk with service people. One thing it's hard to get anyone to answer the phone when you call. Takes for ever to talk with service people. More

Great experience from the minute I walked in the door. Kevin is awesome to work with. Easy transaction. He valued my time. That is very important to me. Kevin had the jeep ready and out front to go over. Kevin is awesome to work with. Easy transaction. He valued my time. That is very important to me. Kevin had the jeep ready and out front to go over. Help set up online U connect and Sirus before I left. Went over the jeep with me before I left, and I've had several emails making sure everything is going well. Finance was easy and quick. Recommend Kevin and dealership to all looking for a great car buying experience. More

I was sold a defective Ram 2500 truck. One month after driving out of the dealership the engine light came on it has been in and out of their service department for almost two months combi One month after driving out of the dealership the engine light came on it has been in and out of their service department for almost two months combined time.The staff drove my truck for over 1K miles with the excuse that they need to drive it to "figured the code out". When we went to talk to the service manager he refused to come out to talk to us. Finally after 3 months of back and forth with no answer to the engine problem Mr. Osborn told me to come get the truck because neither the manufacturer nor the dealership know why the engine light is on and they will not buy back the lemon of truck they sold us. And he also "welcomed me" to take legal action against them, I guess he knows they can get away with what they do to the consumer. The engine light is currently on and no one will help us. I made three payments while the dealership drove my truck and I have the documents (service reports) that show the in milage and out milage and I sent it to Mr. Osborn and he did not even bother to answer my email. I wish I would have taken the time to research this dealership, they have MANY complaints several unanswered with the BBB their rating is an F. Is terrible what these people are getting away with and they know that the consumer has no rights or protection. More