AutoNation Chrysler Dodge Jeep Ram North Richland Hills

This place was so awesome, they help me with what I need and understood that I drove 5 hours to get a jeep with them Sale staff and manager were amazing and understood that I drove 5 hours to get a jeep with them Sale staff and manager were amazing More

Very ethical and honest dealer so far. I put money down to hold a vehicle for 1 week. The dealer lowered the price of that same make/model during this period of time. I asked if they wo I put money down to hold a vehicle for 1 week. The dealer lowered the price of that same make/model during this period of time. I asked if they would lower the price to match and they did. There was a bit of confusion by both parties in the final payment. I over paid and the dealer caught this. They informed me I will be reimbursed in about 10 days. I haven't received the check yet but I'm giving them 5 stars for be ethical and doing the right thing at every decision point thus far. More

Was taken care of by the service agent. Loved it! 1st time in a while. Loved it! 1st time in a while. More

Service department staff are nice and courteous however even with appointments expect waiting 2+ hours for oil change and tire rotation, and no extras like a basic run through the car wash. even with appointments expect waiting 2+ hours for oil change and tire rotation, and no extras like a basic run through the car wash. More

Keylan our Service Advisor was so responsive and helpful. We are very pleased with the work provided on our Dodge and Jeep autos. We are very pleased with the work provided on our Dodge and Jeep autos. More

I took my jeep in for an oil change and to look at a possible loose bracket. The service agent was courteous, friendly, and helpful. He told me the car would be ready in about 1 and 1/2 hrs. I picked up possible loose bracket. The service agent was courteous, friendly, and helpful. He told me the car would be ready in about 1 and 1/2 hrs. I picked up the car and all work was completed, the bracket issue was resolved and I was completely satisfied. More

Toni Jackson was the sales rep that was helping me out. He did a great job putting together what I was looking for. He did a great job putting together what I was looking for. More

The customer service is great at this dealership. Everyone was very helpful and nice. Kate did a great job with me Everyone was very helpful and nice. Kate did a great job with me More

The entire process took entirely too long. Customer service was pushy and not inviting. Car still needs a new windshield, headlights have condensation, and license plate holder is not operatio Customer service was pushy and not inviting. Car still needs a new windshield, headlights have condensation, and license plate holder is not operational. Have emailed dealership but no response in over a week. I would not recommend buying from this property. Buying a vehicle should not take 5 hours at a dealership this day in age. The fact that the repairs have not been addressed is a major issue. I would have waited to get the windshield fixed if I would have know it was not going to be done as it was quoted. Very disappointed More

I wanted to by a Jeep Gladiator so I emailed Greg to get some information. Greg quickly responded to all my emails and text. We scheduled time for a test drive and Greg had the vehicle ready when I got th some information. Greg quickly responded to all my emails and text. We scheduled time for a test drive and Greg had the vehicle ready when I got there. I was really busy and couldn’t work out a deal during the test drive which I told Greg up front. After the test drive we texted back and forth and worked out a deal. He had everything ready when I got there to sign paperwork. I was going out of town the next day and I told Greg I needed a bed cover before I left. He made some calls and made it happen. The finance team got everything done quickly and efficiently. They even got us a great deal on a maintenance package so I dont have to worry about anything for the next few years. I didn’t have time to sit a dealer and have long conversations on the phone but AutoNation really let me buy a vehicle the way I needed to. It was a great experience! We even got a great price on my trade and didn’t have to haggle More