AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Terrible customer service. Too hard to get ahold of anyone at the car lot, pretty much the run around. Not a happy customer. Too hard to get ahold of anyone at the car lot, pretty much the run around. Not a happy customer. More

Great staff great service, supper friendly will definitely recommend. I will be returning in the future! definitely recommend. I will be returning in the future! More

My salesman was very kind gave good feedback it was very helpful really worked on the Deal hard The dealership is very clean and I had an excellent experience helpful really worked on the Deal hard The dealership is very clean and I had an excellent experience More

Service dept was very friendly. The salesman brought 2 vehicles for us to compare side-by-side, that was really helpful at the time of making a decision. The salesman brought 2 vehicles for us to compare side-by-side, that was really helpful at the time of making a decision. More

Dealership is good just having issues with the service department. My tire sensor keeps coming on. First time they said it was too much air so they lowered it to 38psi.Second time they replaced the fron department. My tire sensor keeps coming on. First time they said it was too much air so they lowered it to 38psi.Second time they replaced the front left tire and said it was good. Now this will be the third time. The tire sensor is still coming and they want me to drop it off for few days so they can check it again telling me if it's between 36psi-46psi pending on the weather it's ok to disregard the sensor notification. If that's the case then why is the sensor notification keeps coming on every 5-10miles More

This actual dealership location has been great. My service was done quickly and correctly. I was referred to "another location" to discuss my expired oil change purchases. I have called them twi My service was done quickly and correctly. I was referred to "another location" to discuss my expired oil change purchases. I have called them twice - left message once - and never have heard a peep from them. This is very disappointing - I will attempt again today. I will continue to utilize this location over "the other one" (where I bought my Jeep from). More

I was very disappointed in my first service experience at this AutoNation. I booked an appointment for my first free oil change and tire rotation, received 4 confirming emails before my appointment, one of w this AutoNation. I booked an appointment for my first free oil change and tire rotation, received 4 confirming emails before my appointment, one of which was an online check in to speed up the check in process but I still had to deal for a service advisor and go through all the details again. He then told me that he would try and get me out in an hour. A hour and a half later I asked the service advisor how much longer and he checked and he said they were just starting on it and it would about 45 minutes more. I asked what is the purpose of setting an appointment and he said that just holds my place in line and 2 hour oil change service is normal for them. I got my car back in 2hours 15 minutes no complimentary car wash. The sign when I pulled in said "fast oil changes & more" and I'm worried if this is what I should expect with each oil change or service. More

I have to say that I was very impressed with the level of customer service. Jose Mares/ Matt Harmon and the finance guy that took care of me were all great guys and took care of every question I had. Autonat customer service. Jose Mares/ Matt Harmon and the finance guy that took care of me were all great guys and took care of every question I had. Autonation is lucky to have each one of them and the new manager that checked in with me at the end is new to your company, but he is a winner as well. Very happy with the ram 2500 that I got and the service is why I will be back. This is the ONE dealership I went to that gave me the real price up front with add ons before I even made the drive over to them, for that I am most grateful for in this crazy market today. Thank you all for making this a great experience. More

Great service. Writer and tech are always great. Don't mind coming to the dealership. Writer and tech are always great. Don't mind coming to the dealership. More

Purchased 2 vehicles from Tommy Bain and he made it the fastest, easiest sale ever! He found exactly what we were looking for at the price we were looking for. Looking to get into a 3rd vehicle and he’s al fastest, easiest sale ever! He found exactly what we were looking for at the price we were looking for. Looking to get into a 3rd vehicle and he’s already on it! Great experience! More