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AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
1,002 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,002 reviews
June 29, 2022
Extortion! ! Excessive labor costs to replace a starter. This service department was once excellent, but it has now descended into den of thieves. $200 dollar ho ! Excessive labor costs to replace a starter. This service department was once excellent, but it has now descended into den of thieves. $200 dollar hourly rate and an 18 day waiting period. A.J. Nunez (service advisor) was professional and courteous, but he failed to clearly explain the reason why it cost $1000 dollars to replace a starter. My next complaint will go to the Attorney General of the Texas Consumer Protection Division. How many people are being financially assaulted during these difficult times? More
by Cef
Employees Worked With
A.J. Nunez
June 29, 2022
The salesman was always upfront with and professional. I did not feel pressured and he worked with me to get the best possible value for my trade in. Thanks Christopher I did not feel pressured and he worked with me to get the best possible value for my trade in. Thanks Christopher More
by salvador_r1
Employees Worked With
Christopher
June 29, 2022
Great friendly service I was taken good care of. They made sure my mini van was up too date and no leaks. Great job I’m glad I found a trust and honest dealership. Mr Johnson in service did and o They made sure my mini van was up too date and no leaks. Great job I’m glad I found a trust and honest dealership. Mr Johnson in service did and outstanding job. More
by rchmagic100
Employees Worked With
Mr.Johnson
June 29, 2022
I had an 11am appointment for an oil change and I was told it would be at least 4 1/2 hours before that could get to me. They never called me to inform before my appointment time so I would not have to m told it would be at least 4 1/2 hours before that could get to me. They never called me to inform before my appointment time so I would not have to make a trip to the dealership for no reason. I love my Ram truck but will never do business with Autonation again. More
by bucwld
Employees Worked With
Unknown
June 28, 2022
I honestly love this dealership. Everyone was so sweet and made sure I was helped. My only concern was my appointment was at 9:20am and they didn’t start my car until 11:30am. Anthon Everyone was so sweet and made sure I was helped. My only concern was my appointment was at 9:20am and they didn’t start my car until 11:30am. Anthony my Service Advisor was great with handling everything and got me out as quick as possible. I appreciate him for sure ! I also loved the video after my car was finished so I can see all the work done to my vehicle. :) More
by KaylahLove16
Employees Worked With
Anthony Johnson
June 28, 2022
Sales Staff was very professional, especially Marcus and Steve. They were straight to the point, listen to my needs and delivered. Also, Nick, the Finance Guy, explained everything and was very professional Steve. They were straight to the point, listen to my needs and delivered. Also, Nick, the Finance Guy, explained everything and was very professional. More
by Chuck French
Employees Worked With
Marcus, Steve & Nick
June 27, 2022
Was charged for something that was not needed. Service center does not read issues. Was told to bring our Jeep Renegade in to see oil consumption, after the vehicle was there for over a month gett Service center does not read issues. Was told to bring our Jeep Renegade in to see oil consumption, after the vehicle was there for over a month getting the valves replaced due to washed injectors under warranty in May. Was told to drive the vehicle between 1400 and 1600 miles. Did that, made the appointment based on their recommendation. My daughter took the vehicle in on 6/24/22 for a 10:00 appointment. Did not leave the service center until 1 p.m. and then was charged $190 for an oil change in which it just had a month ago when the vehicle was there for said warranty repair. It seems there is no communication and no attention to detail in their computer system. I was told that I will be refunded of this charge but will be in the form of a check. And they never inspected for the oil consumption issue. Since they serviced the vehicle AGAIN, the clock and odometer starts again. It's almost like they a saw a young woman and assumed she was only there to get an oil change. Oh, and i'm still waiting for a return call from Friday at 1. More
by rodney
Employees Worked With
Anthony, AJ
