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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

4.2
989 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 989 reviews

June 29, 2022

I had an 11am appointment for an oil change and I was told it would be at least 4 1/2 hours before that could get to me. They never called me to inform before my appointment time so I would not have to m More

by bucwld
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-4981 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 28, 2022

I honestly love this dealership. Everyone was so sweet and made sure I was helped. My only concern was my appointment was at 9:20am and they didn’t start my car until 11:30am. Anthon More

by KaylahLove16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Jun 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

June 28, 2022

Sales Staff was very professional, especially Marcus and Steve. They were straight to the point, listen to my needs and delivered. Also, Nick, the Finance Guy, explained everything and was very professional More

by Chuck French
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Steve & Nick
Jun 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Chuck, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 28, 2022

No proper response no matter how many time we call or text after the vehicle is sold. More

by syamalasushmithareddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reception
Jun 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

June 27, 2022

Was charged for something that was not needed. Service center does not read issues. Was told to bring our Jeep Renegade in to see oil consumption, after the vehicle was there for over a month gett More

by rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony, AJ
June 27, 2022

I was told that it would be an hour to maybe an hour and half to get the problem fixed but it was done quicker More

by Angelagoodloe20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Good people but always super busy. Wish they had more workers to help out on service. More

by Carlosmolinaftw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

I made an appointment with autonation jeep, dodge in North Richland Hills and they were thorough with the oil change. They even sent me a little video. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Associate was very attentive and informative with the vehicle and its status, alway kept me informed. More

by frank.p.garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Criag stamps
Jun 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Our salesman Manny listen to our want in the truck and what we are going to use it for give us just what we needed and the perfect color. This was our second purchased from this dealership great service More

by pac1362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Velasquez
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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