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AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
1,001 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,001 reviews
July 11, 2022
Beside being conveniently close to my home, Tony, my salesman was very receptive and courteous to what I was needing and looking for and consider the Dealership very professional in their taking care of salesman was very receptive and courteous to what I was needing and looking for and consider the Dealership very professional in their taking care of my needs. More
by Retired LPA
Employees Worked With
Tony, Will
July 10, 2022
I was working with a sales rep via phone, since the drive was going to be long for us. He said the vehicle we were buying was 47,XXX, and interest rates were lower than the bank we had already selected. One was going to be long for us. He said the vehicle we were buying was 47,XXX, and interest rates were lower than the bank we had already selected. One there the vehicle had a ton of extra fees on it from the dealership. Making the actual price closer to 60,xxx. The interest rates were sky high compared to our credit union. Then if we used our credit Union the price of the vehicle went even higher. On top of that, they kept my husband there all day knowing we had plans with our family, and said it would take an hour or two. Let’s see then they lost the second set of keys that I am still waiting on. I found it extremely disrespectful how they lured us to the dealership under false pretenses. More
by Kms
Employees Worked With
Daniel Thomas
July 08, 2022
Ill start off with I dropped my truck off at Auto Nation NRH and had a great first impression but after that it went to xxxx Big time. I could not get a call back from anyone or get anyone on the phone I w NRH and had a great first impression but after that it went to xxxx Big time. I could not get a call back from anyone or get anyone on the phone I would have to go up and get a update and this dragged on for 2 months and promises that where not kept . Got my truck back and it was worse then when i dropped it off the first time and that doesn't count the damage they did to the truck because they don't take care of your car when there, door scrapes, cut in leather steering wheel, scrapes on the wheel . My wife and I had to Drive up there and demand to talk to the GM and so you know we never got to talk to him. A Sales manager get the service manager to talk to us and after that we now had a plan to get the truck fixed I had to bring it back up again and meet with the lead mechanic and take him for a ride to see what was going on, in 30 sec he agreed that it was not fixed the ask me to bring back the next few days. Once I took it back up they got me set up with Craig and he was great called me that day with a fix and called me the next day and had my truck fixed it was great then thank you Sir for you help. It is sad that it took so much crap to get the right people involved now with that said I still have a damage wheel that did not get fixed and door scrapes and that xxxx cut on my steering wheel. So you understand this is not a rant I will give them a chance to fix everything and give them another chance but after doing and still doing business with another dealership for 20 years they have a long road ahead to get my full trust back. I will leave you with this if you would like to talk about this you can reach out to me as I have said to the Corp office as well and never got a reply so I don't expect one here either that is just how the world is not and that sucks. More
by vettdc
Employees Worked With
Craig and Jonathan
July 07, 2022
I have been going to Autonation North Richland Hills for over twenty years and have always been treated right. My service advisor Craig Stamps has always kept me updated during the service and/or repair pr over twenty years and have always been treated right. My service advisor Craig Stamps has always kept me updated during the service and/or repair process. More
by Aislin Ranch
Employees Worked With
Craig Stamps
July 07, 2022
AutoNation Chrysler Dodge Jeep Ram North Richland Hills is the only place that I was treated with respect while making my purchase of a New Dodge Ram 1500 truck. I will never go any where else for my vehic is the only place that I was treated with respect while making my purchase of a New Dodge Ram 1500 truck. I will never go any where else for my vehicle purchases. Sincerely, Karen More
by Buick Encore
Employees Worked With
Kate Kim, Jishai Lawrence
July 06, 2022
Length of time to preform a recall was excessive especially when prior scheduled. Missing garage opener which was clipped on passenger sun visor - reported to service within 30 minutes of pick up especially when prior scheduled. Missing garage opener which was clipped on passenger sun visor - reported to service within 30 minutes of pick up - no follow up call to this date and time. Return of phone calls was exceptionally poor. More
by dmontgomery
Employees Worked With
Joseph .....
July 04, 2022
Great service. Answered all of my questions and ensured I was satisfied with the vehicle I chose. Had all repairs done prior to pick up and called afterward to ensu Answered all of my questions and ensured I was satisfied with the vehicle I chose. Had all repairs done prior to pick up and called afterward to ensure I was happy with my purchase. Overall very happy with my purchase. K. St. Louis was my salesman and was thorough and professional. More
by brujis313
Employees Worked With
Kevin St. Louis
July 04, 2022
Ms Rose and Luis were the best, answered all my Questions, went above and beyond. Kept me informed of every step and updates on the arrival of my new 3500. Will be coming back here no where else. Questions, went above and beyond. Kept me informed of every step and updates on the arrival of my new 3500. Will be coming back here no where else. More
by Felix
Employees Worked With
MS Rose, Luis
