AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Great experience with Anthony Williamson & the finance department when we recently purchased our new Jeep Cherokee L. We LOVE it! The new model Jeep Cherokee is so much more spacious and the bucket seats department when we recently purchased our new Jeep Cherokee L. We LOVE it! The new model Jeep Cherokee is so much more spacious and the bucket seats are the best. Thank you to the AutoNation team for a quick, smooth purchase. More

I scheduled an appointment for a quick oil change in my SUV. I was in at 7:00 and out the door by 8:00, which is fast for a dealership. While not as fast as non-dealership oil change centers, I had piece o SUV. I was in at 7:00 and out the door by 8:00, which is fast for a dealership. While not as fast as non-dealership oil change centers, I had piece of mind knowing that a dealership multi-point inspection was also performed. The mechanic was thorough and the service advisor on point, so it was a positive experience. Clearly, a five star rating, however; if they could reduce the wait time they would rise above the competition! More

I have taken my 2019 Jeep Cherokee to this dealership for repairs several times. They are a very busy service department. The service advisors are usually friendly, & communication has been sufficient in the repairs several times. They are a very busy service department. The service advisors are usually friendly, & communication has been sufficient in the past. I don't like having to leave my car to wait for its turn to get repaired when they may not be able to look at it for over a week before diagnosing & ordering parts, but that's usually the case. My car was in the shop this time for 25 days for a bad a/c compressor. I understand parts delays, but I'm frustrated with an extreme lack of customer service. I had to ask someone to drive me to the dealership so I could inquire about the status of my repair after trying to call multiple times throughout the day & leaving messages with no response. I received a text the next morning stating my car would "hopefully" be ready that day, but I tried calling & texting all afternoon with no response. We again drove up to the dealership at the end of the day & discovered the repair was complete. My a/c is blowing cold now, but I will go to a different dealer for repair next time. More

Too much hassle for my trade. Showroom looked run down and dirty holes in walls needed paint Showroom looked run down and dirty holes in walls needed paint More

I took my 2017 Ram 2500 in for service and Anthony Johnson was very friendly, helpful and great to work with. I will continue to bring in my vehicle in for service at this location. Johnson was very friendly, helpful and great to work with. I will continue to bring in my vehicle in for service at this location. More

AutoNation got my truck in for service quickly. They did a great thorough inspection and service. And they gave me a ride home and back to the dealership! They did a great thorough inspection and service. And they gave me a ride home and back to the dealership! More

Manny Valazquez was a great sales person. Dealership was super clean and had so many cars in stock. Keep it up. Dealership was super clean and had so many cars in stock. Keep it up. More

The experience was awesome! Anthony W did a great job getting us what we wanted for a great price. First class! Anthony W did a great job getting us what we wanted for a great price. First class! More

not good service kept my car 10 days when I was told 2 or 3 days no one returned any of calls 3 days no one returned any of calls More

Great employees friendly and professional. They helped with everything and they understood what I was looking for. Go check them out. They helped with everything and they understood what I was looking for. Go check them out. More