AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Don’t buy a preowned vehicle from this dealer. I noticed some damage to both the front driver and passenger door panels that was not noticeable until I got down in the floor to do something else a I noticed some damage to both the front driver and passenger door panels that was not noticeable until I got down in the floor to do something else and looked up. Reached out to the dealer and they basically said sorry about your luck… stay away from their preowned department, they don’t care about what they sale you. The finance guy was down right rude, and very argumentative with both myself and they lady from the bank… just do yourself a favor and skip this place. More

Great customer service. Marcus was great. Just turn the music down in the dealership customer service area. Marcus was great. Just turn the music down in the dealership customer service area. More

I had an outstanding buyer experience here. Kate Kim was an extraordinary sales person and her knowledge, personality and attention to detail marked her as the best salesperson I have ever wor Kate Kim was an extraordinary sales person and her knowledge, personality and attention to detail marked her as the best salesperson I have ever worked with. Entire team was friendly and I felt as if there were none of the games normally associated with car sales - Plus I got a great deal on my new car and trade in. I will seek to use this company again, and seek out Kate to be my salesperson as well More

Service was great as well as fast. Thank you for always being very helpful!! See you next time. Thank you for always being very helpful!! See you next time. More

Worst dealership I’ve ever bought a vehicle from in my life. I would not recommend anybody buy anything from them! It has taken 4 months to get my license plates and haven’t been able to drive the car leg life. I would not recommend anybody buy anything from them! It has taken 4 months to get my license plates and haven’t been able to drive the car legally for 2 months because they stated they could issue another temp tag. I’ve made 2 monthly payments on it while it’s been sitting parked. More

Great customer service and timely service. I’ll be back to buy from them soon I’ll be back to buy from them soon More

Unexpected breakdown created need for quick service which AutoNation CDJR was able to accommodate. Anthony (service writer) worked magic to fit in my repair turning my shut-down to a single day event. AutoNation CDJR was able to accommodate. Anthony (service writer) worked magic to fit in my repair turning my shut-down to a single day event. More

My salesman, Marcus, was amazing! He worked hard for what I wanted and needed. Kudos to him! Thanks again Marcus! He worked hard for what I wanted and needed. Kudos to him! Thanks again Marcus! More

took 3. 5 hours to change oil and 2 filters ..didn't rotate tires or inspect them but charged me when it was free for 3 more visits..back tire driver's side 5 hours to change oil and 2 filters ..didn't rotate tires or inspect them but charged me when it was free for 3 more visits..back tire driver's side had nail and large screw in it that I noticed an hour before bringing it in...the shop contacted me twice once by text once by call trying to upsell other services an to inform me that the back tires had more tread than front therefore not needing rotation that I was charged for but failed to see the 2 large objects in the center of the tire..the dashboard setting was even on the tire pressure 3 tires were thes same 74 the other was 63 but nobody noticed ..after they were done nobody contacted me I was in the lounge area the last 2.5 hours ..30minutes as my truck sat in the parking lot ready but noone said anything I had to got and say hey if my truck is finished I'd like to get back to my job now...this service on this day sucked, failed the safety inspection and rotation of tires that was free but charged me for it...and took 3.5 hours ...the last visit only took 2 and did the exact same service with stellar results but not on Friday 10/22..@12:15-3:30p.m...not able to give any good review at this point and that makes me sad...I should have requested Craig he does his job all the time not partime like the other younger employees..The short lady with glasses is also friendly and always helpful...The lady that takes the money and manages the phone and paperwork Debra I think is the back bone of the whole service department and probably all 3 need a raise ..The rest idk... More

Autonation took good care of me. I definitely recommend. Fair, and efficient saleman. Ask for St. Louis. I definitely recommend. Fair, and efficient saleman. Ask for St. Louis. More