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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

Overview
Reviews
Vehicles
4.2
988 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 988 reviews

December 09, 2022

I recently had my car serviced and Craig my advisor was amazing very knowledgeable and assured my issue was resolved in a timely manner More

by Averie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Craig here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2022

Matt goes on and above to provide excellent service as a Service Advisor. Really appreciate his support! More

by Billtrishj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 09, 2022

Matt was very thorough in running the diagnostic on my truck and extremely communicative in discussing the problem. More

by linda.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

Poor service department. 4 hours for a simple oil change and tire rotation. And I had to call to see if it was ready. More

by firestone823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
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Dec 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 08, 2022

The technicians at this service center are highly skilled in their craft. The technology to diagnose the car & provide service update is appreciated. Thanks for your making the process seamless. More

by THE Jeep Cheek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2022

Communication is difficult. After paying out of pocket for a 10 day rental, 1 of only 3 - the first item caused by last service - items is not even repaired regardless of their More

by jlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keylan
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Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

Dec 15, 2022 -

jlb responded

I've currently left 4 voice mails, 1 daily, requesting a call back. I haven't received any communication, again, from this dealer. Sad, really sad.

December 06, 2022

Great oil change service. Sent me a video of there inspection with suggestions on what needs attention More

by Dukester1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 05, 2022

They are very professional and a pleasure doing business with. Craig was an excellent service advisor and quick to see to my needs. More

by smiling customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stamps
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Dec 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 05, 2022

Service was great! Was able to buy exactly what we were looking for and employees were very nice and helpful with the whole process! Would definitely consider coming ba More

by Grim.les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dorsett
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Dec 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM North Richland Hills and we hope to be of service again in the future. Take care!

December 04, 2022

It is overall a good experience. Other than some issues observed after driving home (which will follow up with dealer) I will say it is worth while especially working with Alexia and More

by msught
Recommend Dealer
Yes
Employees Worked With
Alexia
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Dec 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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