AutoNation Chrysler Dodge Jeep Ram North Richland Hills

The team was very professional and courteous. The wait time was not very long for services done on my vehicle The wait time was not very long for services done on my vehicle More

This is my second review of this dealership. I guess maybe the first Wes lost. I’m 75 yrs old needless to say I’ve bought many vehicles at almost as many dealerships. Autonation NRH is the best I guess maybe the first Wes lost. I’m 75 yrs old needless to say I’ve bought many vehicles at almost as many dealerships. Autonation NRH is the best I can remember. I arrived to look at their trucks. It was late in the day and they were getting ready for their Christmas party. I was never neglected for a minute. My son had bought a truck there a few weeks earlier and was impressed with the whole process. I was driving a Ford King Ranch. I liked his truck better than mine. My first contact there was Raul (Anthony) Gonzales. He took exceptional care of me through the whole process. The first offer he brought me was better than I expected. We completed the process in the middle of their party. It was a very comfortable experience. Now there are two matching white Ram 1500’s sitting in my driveway. I was assisted by four total people at that dealership and everyone treated me better than family. You can’t have a first class business without first class people. Autonation NRH has accomplished that. I have yet to visit the service department. Hopefully they won’t alter my opinion. More

Staff was amazing with helping me get my dream car and took time to explain my options took time to explain my options More

I had a service appointment to check my auto shut off feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an update I had to call 3 times wait on hold for over 15 mins just to be told wrong information about my vehicle. More

Clean excellent service knowledgeable employees . Location easy to get to and a large inventory to pick from. Location easy to get to and a large inventory to pick from. More

Mr Williamson was very helpful makes us feel at home offered us water and food, and was there with this for the whole time offered us water and food, and was there with this for the whole time More

Called the week of Christmas because I received a letter on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I recei on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I receive there and the efficiency of the jobs done on my vehicle will have me going back every time. And I didn’t even buy my vehicle there. Professionalism A+. More

Our salesman, Sean, was great! He was very knowledgeable and polite. I would definitely recommend him if you are looking at buying a car. My only complaint is when the finance guy He was very knowledgeable and polite. I would definitely recommend him if you are looking at buying a car. My only complaint is when the finance guy came in and there were "hidden" add-ons that made the price higher than the sticker showed. In addition, the process took way too long. We paid cash but took almost 2 hours to complete the transaction. More

Technician advisor Matt was great. Kept me updated gave good advice on my 2014 Ram (132k mile) service. Matt advised me on what was most important down to the things that could wait un Kept me updated gave good advice on my 2014 Ram (132k mile) service. Matt advised me on what was most important down to the things that could wait until our next service. I bought this truck brand new from this dealership & now at 132k miles I’d like to keep it in top notch condition. Thank Matt👍🏽 In servicing a vehicle & the place you decide to take it to … always remember… you get what you pay for . And even though I thought the labor cost was a little high … I’m ok with that because it was a dodge dealership & and dodge technician knows dodge trucks. Thanks to Matt & the technician’s that performed the work on my truck… Great job 👍🏽 More