AutoNation Chrysler Dodge Jeep Ram North Richland Hills

These guys are criminal's. They tried to o er charge and then sold me a car that is having catalytic converter internal failure and wouldn't fix it under their 90 day warranty. They tried to o er charge and then sold me a car that is having catalytic converter internal failure and wouldn't fix it under their 90 day warranty. They tried to charge me $2900 for that. Then had the nerve to try and charge me for bringing it in with the check engine light in. I would never ever buy from the used department again More

I take a good 2016 vehicle with 68000 miles in for a oil leak repair and you people damage the engine while testing the vehicle after the oil leak repair was done and then charging $14000 for a new en oil leak repair and you people damage the engine while testing the vehicle after the oil leak repair was done and then charging $14000 for a new engine. I took my Chevy Tahoe to program the tire pressure sensor and it leaves the shop with a bad alternator. Then you people wanted to charge me $800 for a new alternator and I didn't take it there with a bad alternator. There's is no accountability in both services department,its very sad. More

The team was very professional and courteous. The wait time was not very long for services done on my vehicle The wait time was not very long for services done on my vehicle More

This is my second review of this dealership. I guess maybe the first Wes lost. I’m 75 yrs old needless to say I’ve bought many vehicles at almost as many dealerships. Autonation NRH is the best I guess maybe the first Wes lost. I’m 75 yrs old needless to say I’ve bought many vehicles at almost as many dealerships. Autonation NRH is the best I can remember. I arrived to look at their trucks. It was late in the day and they were getting ready for their Christmas party. I was never neglected for a minute. My son had bought a truck there a few weeks earlier and was impressed with the whole process. I was driving a Ford King Ranch. I liked his truck better than mine. My first contact there was Raul (Anthony) Gonzales. He took exceptional care of me through the whole process. The first offer he brought me was better than I expected. We completed the process in the middle of their party. It was a very comfortable experience. Now there are two matching white Ram 1500’s sitting in my driveway. I was assisted by four total people at that dealership and everyone treated me better than family. You can’t have a first class business without first class people. Autonation NRH has accomplished that. I have yet to visit the service department. Hopefully they won’t alter my opinion. More

Staff was amazing with helping me get my dream car and took time to explain my options took time to explain my options More

I had a service appointment to check my auto shut off feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an update I had to call 3 times wait on hold for over 15 mins just to be told wrong information about my vehicle. More

Clean excellent service knowledgeable employees . Location easy to get to and a large inventory to pick from. Location easy to get to and a large inventory to pick from. More

Mr Williamson was very helpful makes us feel at home offered us water and food, and was there with this for the whole time offered us water and food, and was there with this for the whole time More

Called the week of Christmas because I received a letter on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I recei on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I receive there and the efficiency of the jobs done on my vehicle will have me going back every time. And I didn’t even buy my vehicle there. Professionalism A+. More