AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Helpful staff, their top priority is keeping you in the loop, and maintain consistent communication regarding your vehicle loop, and maintain consistent communication regarding your vehicle More

Maddie did an outstanding job keeping up with the repairs on my Rv and notifying me when it was ready. The video the technician sent was very good. The Rv is working good on my Rv and notifying me when it was ready. The video the technician sent was very good. The Rv is working good More

The team at Autonation CDJ were amazing. They gave me a fair price for my trade in and finished up with a great deal with my new Longhorn Dodge truck. Thanks to Kate, she was awesome and sta They gave me a fair price for my trade in and finished up with a great deal with my new Longhorn Dodge truck. Thanks to Kate, she was awesome and stayed after it to make it happen. I have talked to her several times since the deal was done, she was checking to see if I had questions or issues with new vehicle. The Management team and sales team were great. Thanks to Kevin , Dennis and the finance manager , sorry I can't think of his name, he was really nice and knowledgeable. I would highly recommend them to anyone. Thanks John Villanueva Dallas More

I was very satisfied with the employees and the service that I received. It was a busy day so the wait was lengthy but the coffee was great and I did not mind waiting. there was a recall on the tailgate op that I received. It was a busy day so the wait was lengthy but the coffee was great and I did not mind waiting. there was a recall on the tailgate opening on its own. they checked it and repaired it without my mentioning it. So far I have been treated well and I am very satisfied with the service and my vehicle. Thanks More

I visit this dealership for service because I have no other option. They lack efficiency. They keep your car for a long time and they don’t fix the problem on the first visit. They are also slow at getti other option. They lack efficiency. They keep your car for a long time and they don’t fix the problem on the first visit. They are also slow at getting the parts needed for repairs. More

Repeat customer. Service department is top notch. Very good inventory. Several vehicles to choose from. Service department is top notch. Very good inventory. Several vehicles to choose from. More

Service department didn't meet my expectations this time. I sent in my truck for an oil change and an update. The next day I was told my truck was ready and so I picked it up. The next morning when I star I sent in my truck for an oil change and an update. The next day I was told my truck was ready and so I picked it up. The next morning when I started my truck, my error message was still there for an update needed. I spoke to the service department about why my vehicle was returned without the update being done, I was told that they didn't show an update was needed even though there is an error message and that I would need to leave it with them several more days for them to get to it. Since it wasn't done, I have now decided to go to a different dealership to service my truck in hopes that I don't get told my truck is ready when it's really not. I will be dropping the truck off today at the grapevine dealership. More

My first impression of the dealership was not good. The sales person I worked with was good until his manager got involved and seem to be trying everything he could to lose the sale. I was quoted a p The sales person I worked with was good until his manager got involved and seem to be trying everything he could to lose the sale. I was quoted a price and once I got to the dealer to close the deal, the price jumped up by $2K with the explanation that these were add on's. Why was that not part of the original price? However, they were willing to work with me and reduced the price down by half of the $2K, which to me was still not right. Then when I came back in to pay cash for the vehicle, they told me that price was if I was going to finance it and this was after I had a discussion with the Sales Manger telling him to provide me with the best cash price he could. I was about to walk out and the Sales person I was working with went to bat for me and got me the price that was provided as a cash price. If it was not for the Sales person stepping up, I was going to walk out and buy from another dealer. This is the reason for my ratings. Also, I was very disappointed in how I received the vehicle, I was expecting my new vehicle to be spotless, but I was very disappointed in it's appearance when I received it. You would think they could at least get that right, wash it and make sure it's clean. More

Great experience and great team. Will consider buying from them again! Thanks a lot! Jonathan Salazar! Will consider buying from them again! Thanks a lot! Jonathan Salazar! More