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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

Overview
Reviews
Vehicles
4.2
988 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 988 reviews

February 16, 2023

Great customer service. .but took over a week to diagnose a battery problem. A a More

by Pat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa alvarado
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Feb 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Pat, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2023

The dealership and staff are nice, however I made an appointment showed up 15 min early for a. Oil change and waited in the completion for over 2 hours. Not sure why I made an appointment if it was goin More

by Jvinney82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truse Williams
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Feb 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

February 15, 2023

Awesome service very profesional and provide quick attention for what you’re looking for to buy More

by Pmartinez777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Alberto
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Feb 15, 2023 -

Pmartinez777 responded

I would like to thank David and Alberto that worked with me in my Ford Fusion purchase, very profesional and lot of courtesy and very attentive, they are very profesional doing business with you, I’m very glad that I picked a good car dealer to do my pues have finally.

February 13, 2023

Adam Stevens has done a wonderful job selling me a car, but the finance guy in charge of my account is horrible. He promised sertain things to be done and had not followed through with any of it. Still wai More

by Kerry.gallego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Stevend (wonderful) finance guy (unknown name) is horrible.
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Feb 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Kerry, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon.

February 13, 2023

Everything went smooth and they were very helpful with everything . It took a little longer then usual but bedside that customer service was great. More

by cnr0731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Feb 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

The staff are friendly, our sales person helped us tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. More

by Chaz_wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Jackson
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Feb 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Wendy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2023

I've purchased my second vehicle from AutoNation and it's always a pleasant buying experience at this dealership. I will continue to do business with them in the future. More

by JayH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Kim
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Feb 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Jay, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 10, 2023

Very helpful and in a timely manner my jeep was taken care of with no issues. More

by HAvila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2023

I was told by service manager that if I got my vehicle in that day they could diagnose a check engine light that day or the following. Upon arrival, manager told me he didn’t know who I spoke too but it will More

by Kole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m sure management can figure it out given date.
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Feb 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Kole, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.

February 08, 2023

Everyone here is very friendly and great to work with. Thank to Kevin and Gonzo for helping me with my Charger. Great dealership!! Saved me thousands! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzales
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Feb 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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