AutoNation Chrysler Dodge Jeep Ram North Richland Hills

I’ve been shopping at this dealership for several years now I like the selection of inventory and the sales staff. But I haven’t had very good luck with the service department. Oil changes are difficult now I like the selection of inventory and the sales staff. But I haven’t had very good luck with the service department. Oil changes are difficult to have done and the fact that they did away with loaner vehicles is another issue also. How can a dealership that sells hundreds of vehicles a month service and take care of their customers purchased vehicle’s work? It doesn’t work and it shows when trying to have anything serviced or repaired there. Either expand the service department or build an off sight facility that does only oil changes and tire rotations. My brother has 4 free oil changes and won’t use them because of the extreme wait time to get them done. So he will go to a place that just does oil changes and is in and out in 20-30 minutes or less. It’s a great feeling to get a new vehicle at a great price but the after sale needs some serious work. Just my opinion but I’m sure I’m not alone on this and I’m sure you’ve heard this before as well. Thanks R. Wimett More

Lisa was very helpful with any concern I addressed. She didn’t hesitate to go above and beyond to give additional information and seek answers She didn’t hesitate to go above and beyond to give additional information and seek answers More

Maddy was extremely helpful, courteous, and knowledgeable from setting up the appointment on the phone to closing me out on site. I will come back. I wish the dodge dealership 1 Mike from my house in Frisc from setting up the appointment on the phone to closing me out on site. I will come back. I wish the dodge dealership 1 Mike from my house in Frisco had this level of service. They don’t know their xxxxx from their elbows over there. More

Kevin is great to work with. Got me the best deal and financing for me, He is very knowledgeable and pleasant to work with. All the staff is very friendly and accommodating Best Got me the best deal and financing for me, He is very knowledgeable and pleasant to work with. All the staff is very friendly and accommodating Best pricing good financing. More

Service was amazing! Would definitely recommend this dealership. Thank you so much for all the help. Would definitely recommend this dealership. Thank you so much for all the help. More

Helpful staff, their top priority is keeping you in the loop, and maintain consistent communication regarding your vehicle loop, and maintain consistent communication regarding your vehicle More

The team at Autonation CDJ were amazing. They gave me a fair price for my trade in and finished up with a great deal with my new Longhorn Dodge truck. Thanks to Kate, she was awesome and sta They gave me a fair price for my trade in and finished up with a great deal with my new Longhorn Dodge truck. Thanks to Kate, she was awesome and stayed after it to make it happen. I have talked to her several times since the deal was done, she was checking to see if I had questions or issues with new vehicle. The Management team and sales team were great. Thanks to Kevin , Dennis and the finance manager , sorry I can't think of his name, he was really nice and knowledgeable. I would highly recommend them to anyone. Thanks John Villanueva Dallas More

I was very satisfied with the employees and the service that I received. It was a busy day so the wait was lengthy but the coffee was great and I did not mind waiting. there was a recall on the tailgate op that I received. It was a busy day so the wait was lengthy but the coffee was great and I did not mind waiting. there was a recall on the tailgate opening on its own. they checked it and repaired it without my mentioning it. So far I have been treated well and I am very satisfied with the service and my vehicle. Thanks More

I visit this dealership for service because I have no other option. They lack efficiency. They keep your car for a long time and they don’t fix the problem on the first visit. They are also slow at getti other option. They lack efficiency. They keep your car for a long time and they don’t fix the problem on the first visit. They are also slow at getting the parts needed for repairs. More

Maddie did an outstanding job keeping up with the repairs on my Rv and notifying me when it was ready. The video the technician sent was very good. The Rv is working good on my Rv and notifying me when it was ready. The video the technician sent was very good. The Rv is working good More