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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

Overview
Reviews
Vehicles
4.2
988 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 988 reviews

July 22, 2023

Love the service I receive. Lisa is super in getting things done in the service department More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi David, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 21, 2023

Great service from salesperson, done in 60 minutes with trade in and purchase. The salesperson was very responsive to what I wanted. More

by bernardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Bernardo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

It was a very good experience and my salesman Triston was great to work with. Would recommend this dealership to anyone looking for an automobile More

by AMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan and Tom
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

I brought my ram 2500 in for recalls. No problem with the recall work except my ac unit has not run right since I left the dealership. They also did some warranty repair without my knowle More

by bennett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mathew Thomson
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Jul 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Bennett, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

July 20, 2023

They didn't reset my oil life meter or refill my fluids. Now wondering if they even changed the oil. More

by Bot817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
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Jul 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it's upsetting to hear that your experience was anything but stellar. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981. we hope to hear from you soon.

July 20, 2023

Great customer service! Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. More

by ray0122pulido
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Nunez
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Jul 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Transaction was smooth and enjoyable , love the new truck, the sale team was nice, good experience More

by HT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Seb
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 17, 2023

Let me leave vehicle for a minor issue and gave me a ride home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting t More

by ttengr PE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
threw card away
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Jul 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon.

July 14, 2023

Service is prompt, staff is super friendly and they make you feel valued as a customer. More

by Punisher69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 14, 2023

No respect and not good customer service. i asked for car they suggest me to go next building. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keylan Mcnell
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Jul 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Ram, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 522-4981 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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