AutoNation Chrysler Dodge Jeep Ram North Richland Hills

James was awesome for my salesman and the finance manger was great too. I appreciate you guys working an awesome Deal for me and my family! was great too. I appreciate you guys working an awesome Deal for me and my family! More

Not the “Premier” Experience I Was expecting…. I recently purchased a very gently used 2025 Chevy Tahoe Premier from this dealership—unfortunately, the only thing “Premier” about the experience I recently purchased a very gently used 2025 Chevy Tahoe Premier from this dealership—unfortunately, the only thing “Premier” about the experience was the price tag. The vehicle had 321 miles on it when delivered (not exactly “brand new” in my book), and it was missing the all-weather mats and the owner’s manual. The salesman, Armani, assured me they would be ordered right away. That was over a month ago. Since then, I’ve spoken with Armani (salesman) and Freddie (the Used Car GM), who told me the items were supposedly ordered and would be shipped to my home. Spoiler alert: they never arrived. I’ve followed up repeatedly with voicemails, emails, and calls. Not a single response. It’s like they vanished the moment the paperwork was signed. I even tried to escalate the situation with a different manager. I was transferred to Mia, a supposed manager. She was very kind on the phone and seemed like she was eager to help resolve the situation, even promised to call me the next morning after 9 am……the call NEVER came. I’ve also left several messages/voicemails on her direct line and she has yet to return a call, three days later. If you’re looking for a dealership that ghosts you after the sale, makes empty promises, and treats basic customer service like an optional upgrade—congrats, you’ve found it. This place Is AWFUL! I will never ever buy another vehicle from these people. There are plenty of places to buy a car. I’d recommend one that doesn’t forget about you the second you drive off the lot, because once you sign and drive off, they are done with the customer. Negative 5 stars! More

I had a truly frustrating experience when servicing my vehicle. From start to finish, communication was poor, timelines were not respected and I felt like a burden rather than a customer. I brought my ve vehicle. From start to finish, communication was poor, timelines were not respected and I felt like a burden rather than a customer. I brought my vehicle in for what should have been a straightforward software update, but it ended up taking much longer than promised (02 days) with very little communication from Vivian, the service advisor. When I finally picked up my car, the recall was never completed, my advisor was off and no one owned the mistake nor offered any solution so I had to take my car back home without solving the problem. It was a waste of time going back and forth twice for nothing! More

Great buying experience! ! The entire team was absolutely great and pleasant. This was our fourth vehicle we purchased, so it’s safe to say we are loyal customers because of t ! The entire team was absolutely great and pleasant. This was our fourth vehicle we purchased, so it’s safe to say we are loyal customers because of the quality of the team. More

Anthony was great and helped so much. Highly recommend. Thank you auto nation. Will definitely use you in the future. Highly recommend. Thank you auto nation. Will definitely use you in the future. More

Oil change was done a very timely manner and everyone was very nice and professional very nice and professional More

All of the folks at AutoNation CDJR North Richland Hills are the friendliest and most professional dealership I have ever dealt with. Anthony Ozuna went above and beyond to earn my business, and I am comple are the friendliest and most professional dealership I have ever dealt with. Anthony Ozuna went above and beyond to earn my business, and I am completely satisfied with how everything went. More

Great experience. The salesman and Sales Manager were great! Switched from a 2024 Silverado to a 2025 Ram and love it! The salesman and Sales Manager were great! Switched from a 2024 Silverado to a 2025 Ram and love it! More

Ben, Freddie and Alberto were all very helpful in the purchase of a used vehicle, along with our trade-in. Each of them were very courteous and answered all of our questions. We are quite happy with ou purchase of a used vehicle, along with our trade-in. Each of them were very courteous and answered all of our questions. We are quite happy with our purchase and the efforts of all those involved in a smooth, efficient and personable experience. More

Great staffing. Specially Spanish speakers are great help . Sales person and financial specialist. Thank you wil definitely comeback Specially Spanish speakers are great help . Sales person and financial specialist. Thank you wil definitely comeback More