AutoNation Chrysler Dodge Jeep Ram North Phoenix

Overall I had a okay experience with the dealership, the sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership and was treated with very minimal professionalism from sales manager to service associates More

The personnel was very responsive to me when I would call to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed pa to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed parts in spite of the auto workers being on strike. The work was completely satisfory. I highly recommend this Auto Nation service department. More

Dealer works with you every step letting you know your options always call you by name options always call you by name More

This was a normal 6k mile vehicle checkup and oil/filter change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well trea change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well treated, kept informed of the service being performed, and the vehicle status when completed. Scheduling the service is never a problem and I feel my service manager always has my interests as well as the dealer at the forefront of his mind. I want to complement the Parts Department as well. Their people are excellent and have always been helpful and efficient! More

Alex was great and handled our needs with superb excellence! Thank you very much for taking care of our daughter and her vehicle! excellence! Thank you very much for taking care of our daughter and her vehicle! More

Carl Ross has been my service advisor since 2019. He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that I need and if there are things that he feels I don’t, he’ll tell me. With him it’s about the Service first. More

took 2 weeks to contact the insurance and another two weeks to get the job started then attempted to charge $80 for a simple tire plug.(I got it plugged for free elsewhere) weeks to get the job started then attempted to charge $80 for a simple tire plug.(I got it plugged for free elsewhere) More

This service department is great ! They were able to get me in right away to do service work on our 2500 Ram Promaster. It is so important to us to have our vans back out on the road. They were able to get me in right away to do service work on our 2500 Ram Promaster. It is so important to us to have our vans back out on the road. They changed fluids and rotated tires for us on Saturday, so that it was back in service Monday morning. Thanks Carl Ross for everything you do for us. You and your supporting technicians are the best ! More

They are the best dodge service department I have used and I've been to two others in town that had made me feel like they didn't care or do what they said but this location was amazing.They did a wonderf and I've been to two others in town that had made me feel like they didn't care or do what they said but this location was amazing.They did a wonderful job two times now. The communication was so great, Mia was great to work with and the main tech took pictures of damaged parts and they both explained everything well and did an amazing job.it ment alot to me and will go there for everything my truck needs. Like I said it was like night and day compared to a few other Dodge service locations. Thank you again for everything. This is a great team that takes pride in doing a great job and it ment a lot to me. Thank you thank you. More

I've worked with this dealership on my Jeep for a few years now. Every time I've had a lovely experience. The staff is incredibly knowledgeable and pleasant to work with. years now. Every time I've had a lovely experience. The staff is incredibly knowledgeable and pleasant to work with. More