AutoNation Chrysler Dodge Jeep Ram North Phoenix

I recently had the pleasure of having Mia Lusk as my service advisor, and I must say, the experience was nothing short of exceptional. From the moment I arrived, Mia greeted me with professionalism and service advisor, and I must say, the experience was nothing short of exceptional. From the moment I arrived, Mia greeted me with professionalism and a warm, welcoming attitude that immediately put me at ease. Her expertise was evident as she efficiently handled my service needs. What impressed me most was how quickly the repair work was completed - within mere hours! Moreover, Mia managed to ensure that the entire process cost me nothing, which was a delightful and unexpected bonus. Mia's attention to detail, prompt service, and genuine care for customer satisfaction are exemplary. It's rare to encounter such a high level of dedication and competence in customer service. This experience has not only increased my trust in your service center but has also assured me that I am in capable hands with advisors like Mia. In summary, Mia Lusk's service was stellar, and I would gladly recommend her to anyone seeking top-notch vehicle care. A heartfelt thank you to Mia and the team for a 5-star experience! More

Nate was wonderful and anytime I need work done I'll always ask for him. The service was done quickly and communication was great! always ask for him. The service was done quickly and communication was great! More

Always a pleasure working with Carl, our service advisor. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. More

Went in for warranty work, was told I didn't have a warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the dealership from whom I purchased the vehicle and have them explain that the parts that needed replacing were under warranty. So after about an hour of going back and forth, my vehicle was finally fixed under the warranty and the parts again were under warranty. All and all I spent 3 to 3 and hours just to get 2 batteries replaced all in all bad experience... More

Nate in service was easy to work with, performed above and beyond expectation and was pleasant. and beyond expectation and was pleasant. More

The service we needed was taken care of. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. More

Good dealer to work with! Flew in from out of state for the purchase and they didn't drag things out at all. Friendly, professional and exceptionally courteous. Flew in from out of state for the purchase and they didn't drag things out at all. Friendly, professional and exceptionally courteous. More

Warranty issue, they found problem and fixed quickly. Had trouble getting part but located one and had it shipped to dealer. Had trouble getting part but located one and had it shipped to dealer. More

Great experience buying my new Durango, the sales rep was very professional, friendly and make my purchase very easy and helpful. very professional, friendly and make my purchase very easy and helpful. More

Overall I had a okay experience with the dealership, the sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership and was treated with very minimal professionalism from sales manager to service associates More