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AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

4.3
1,322 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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16406 N 26th Ave

Phoenix, AZ

85023

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Showing 1,322 reviews

August 12, 2022

Check in was easy. Staff knowledgeable. Kept me informed with text messages. Gave me info as to what to expect and length of time. Good waiting area. More

by jdunk4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Happy with the service I received at this AutoNation location. Carl was a great service advisor More

by Aubry1cd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Rosa
Aug 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Very professional personnel at all levels. It's a pleasure to work with this organization. More

by subyoyoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 11, 2022

They were efficient and very customer friendly and professional! They were timely with information and completion of the vehicle. More

by Ll29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy who helped me
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

August 10, 2022

Service was outstanding and Carl is a great service advisor...my only issue is the scheduling system needs some attention, but it did not detract from my overall experience More

by T.A.Sang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Aug 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2022

First I had to come down to make an appointment because no one answers the phone and it is simply an automated phone circle. I came down, met with the service advisor, asked about a simple 1 hour repair an More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Writer
Aug 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Scott, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon.

August 09, 2022

Maxwell was very nice and got my vehicle in and out and told me what other services my vehicle needed More

by Lexi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxwell
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Lexi, thank you for your kind review; we are happy to pass along your comments to Maxwell here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Feel free to stop by if you ever need any more help.

August 09, 2022

My service advisor was Maxwell. He was friendly and quickly got my vehicle checked to resolve a recall. Once the recall item was taken care of, he went over suggested maintenance More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxwell Dalrymple
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Michele, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 630-2825 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 09, 2022

Said could not honor service plan for oil change service because it was changed from 60 months to 3yrs because of type of oil being used. It was recommended for Jeep. No where in writing did it specify typ More

by salibajim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N Thomas
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

Aug 12, 2022 -

salibajim responded

The only way my experience can be turned around is for AutoNation to honor the service agreement that was offered, agreed to and paid for.

August 08, 2022

I needed the car fixed quickly and it was. Problem with getting a car to use...no one could/ would help until a sales person Mr. Espinosa listened to my situation and was so kind to help sec More

by mavis.tjon
Recommend Dealer
Yes
Employees Worked With
Kevin Gallegos, Ricardo Espinoza
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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