AutoNation Chrysler Dodge Jeep Ram North Phoenix

Work was completed in a timely manor. Service advisor, Nicholas Thomas, was polite. Upon reviewing the multi-point inspection report I noticed there were several issues marked 'will nee Service advisor, Nicholas Thomas, was polite. Upon reviewing the multi-point inspection report I noticed there were several issues marked 'will need future attention' and one indicating that it required immediate attention that were never brought to my attention or addressed. WHY? On the other hand a service with no indication of need aside from mileage was brought up. Again, WHY? More

This dealership wants to earn your business. Low prices and quickest purchase process in the Phoenix metro area. Low prices and quickest purchase process in the Phoenix metro area. More

Was looking for a used pick up for my job and sent a request to Autonation Chrysler Dodge Jeep Ram to see if it was still available. Got a very quick response back from Marcus, that is was. Worked with request to Autonation Chrysler Dodge Jeep Ram to see if it was still available. Got a very quick response back from Marcus, that is was. Worked with him exclusively and was able to test drive and then purchase the vehicle, with a no pressure, no haggling attitude when I was at the dealership. Would highly recommend Marcus and the team at Autonation for a pleasant visit. More

Easy to work with, they do not play games like most dealers do. Charlie was a big help. dealers do. Charlie was a big help. More

They were very helpful. Guy was extremely good service advisor. I would recommend him to others. Guy was extremely good service advisor. I would recommend him to others. More

Edwin couldn’t have been more polite and was so helpful! !! He was just amazing, what a great guy… !! He was just amazing, what a great guy… More

Do not go here! I made an appointment in person a week in advance! The guy on my date of the appointment showed up 33 minutes late! In addition to that he doesn’t bo I made an appointment in person a week in advance! The guy on my date of the appointment showed up 33 minutes late! In addition to that he doesn’t bother to hook up my car to an instrumentation and says to the person handling my case tell her we need it for 5-6 hours to diagnose! Red flag! I’m not kidding you when i tell you that my oil change with filters was $225.00! That’sa bit pricey for the customer service I received! No rentals were offered they do not do that nor do they network with any agency that would give a person a rental so your forced to have to make your own arrangements! Listen your time is worth more. They sell you these cars with extended warranties but they don’t honor their end of the deal. Creating more work for you to do. Any other dealership arranges travel to and from if they don’t have rentals. If they do have rentals they set it all up for you. Autonation sux is the short story here!!! Do not go here if at all possible. What a headache. The lack of responsibility is astounding! I’m guessing the mechanic that told me without hooking up my car to instrumentation must be psychic because he’s sure you all need it for 5-6 hours to diagnose and possibly 5-6 days to fix but not to worry it’s all under warranty! Except you don’t offer rides or arrange car rentals! You guys need to do better period. More

Max had a pretty good idea on what the issue was. He showed me the old hose that was cracked. Good customer service. He showed me the old hose that was cracked. Good customer service. More

Friendly fast service . Got what I needed to get done in a timely matter . Will recommend . Got what I needed to get done in a timely matter . Will recommend . More

Took our Jeep Grand Cherokee into service for overheating. Guy Ganser our service writer was very friendly and kept us informed with what was happening with the problem. They did a free multi-poi overheating. Guy Ganser our service writer was very friendly and kept us informed with what was happening with the problem. They did a free multi-point inspection but gave no pressure to repair anything else if we didn't want it. The extended warranty we purchased with the car took care of the cost of the repairs minus our deductible. We were very Happy and will go back with the next repair. More