Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
1,317 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
Contact Dealership

16406 N 26th Ave

Phoenix, AZ

85023

Directions

By Type

Showing 1,317 reviews

November 25, 2022

Great customer service. Loved working with Nick Thomas. Very helpful and willing to go the extra mile to ensure we were taken care of promptly. More

by bill297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
Report | Print
Nov 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 23, 2022

Marcus was excellent. Great deal and he got me through the process quickly and painless. Will buy again from Marcus. More

by chevycamaro1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Nov 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marcus here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! We hope to see you soon!

November 18, 2022

The Service advisor Nicolas was great. The dealership did an awesome job. They took care of the issue I was having. More

by Gaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicolas
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Gaz, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 18, 2022

My service advisor, Nicholas, was pleasant, keep me informed, and explained things to me. I really liked being informed of everything in a timely manner. More

by Whens35468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, thank you for your kind review; we are happy to pass along your comments to Nicholas here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! If you ever need help, just give us a call. Happy motoring!

Nov 23, 2022 -

Whens35468 responded

My check engine came on AGAIN, less than 3 weeks after the first repair. Service stated they needed to order a part and it should be in either Monday, Nov. 21, or Tuesday, November 23. Today is Wednesday and still no communication about my 'car part'. I even texted last evening before the service department closed. This is discouraging since my car needs an emissions test before Dec. 10 for me to renew my tags. Whatever happened to the courtesy rental cars? I certainly miss the service as it were, from 3 years ago. However, even 3 years ago there were rarely any 'call-backs' whenever I left a message. Indeed, this, in my opinion, is very poor customer service and perhaps a 'meeting of the minds' needs to take place!!!!! Both my email and phone number are on file in the Service Department. Respectfully, Carol Hensell Owner of a 2013 Dodge Dart

November 18, 2022

I had a. Wry good experience every time I go in! They really want to take care of me. More

by drummercrz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Ganser
Report | Print
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

quick service, in and out in 2 days, even though they had to order parts for the repair. Pleasant to work with. Kept me informed of the process and progress More

by jsmetana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

November 17, 2022

Bryan and John were great to work with. They did as they promised and made the experience enjoyable. I will recommend them very highly with anyone that is looking to purchase a new RAM, Ch More

by chad.r.gaskill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, John, and Daniel
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Chad, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

November 16, 2022

They were helpful but getting in touch with the repair people to get a status on my car was horrible. I left 3 messages before anyone responded. More

by kathrynmaysnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Nicholas
Report | Print
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 15, 2022

Was in and out before I knew it! Max was who I worked with - he's the guy who services my fathers truck. Will be working with him from now on - both me and my father recommend him! More

by demaskenosevarthos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

November 15, 2022

One of the worst experiences ever buying a used car. Unresponsive to problems and did not follow through on promises. More

by aznewf259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Worked with Sales manager and finance manager
Report | Print
Nov 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

1
...
39
40
41
...
132