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AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
1,317 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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16406 N 26th Ave

Phoenix, AZ

85023

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Showing 1,317 reviews

January 01, 2023

Sold my daughter a lemon. When bringing it in for the warranty the car was left for over a month with 0 follow up and absolutely nothing done on the car eventually voiding the More

by jdierken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas from service
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Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 630-2825.

Jan 07, 2023 -

jdierken responded

Can you direct me to a specific contact that may be able to address this?

December 31, 2022

Hard to speak to had to argue with manager and finance department in order to try More

by Joey
Recommend Dealer
Yes
Employees Worked With
Thomas schnelle
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Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Joey, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

December 31, 2022

My service advisor was great and professional. I waited for my car to be serviced. Jimmy took the car in and delivered it back to me on time and as promised. Very pleased with jimmy and the deale More

by Bahjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Troutt
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Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 31, 2022

Good response by all technicians for all issues so far. I would recommend them. But I would like to see car wash after each service. More

by venkat.acml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Ganser
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Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

December 30, 2022

Very happy with the ability to come to an agreement with Roman and the autonation team. Will definitely be looking to go back for a future vehicle! More

by Loesche2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Roman Cazares
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Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

Mike G. was great to work with great service. Took time to go over and explain everything. More

by huskerzuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike G.
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Jan 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 25, 2022

The bumper of my Jeep was damaged during my visit which I didn’t notice until I was already at home…I also waited outside in line for almost 15 monies behind one customer before the customer told me I had to More

by Kenaustin3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 24, 2022

I pulled in late on Friday afternoon and needed an oil change because I was driving to Canada on Saturday morning. The team was nice enough to squeeze me in. More

by Audio Addictions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m in Canada and can’t remember their names!Sorry
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Dec 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 23, 2022

They charged me 1100 dollars to change the wrong part on my car and want to take no responsibility for it. Not to mention it took them 2 weeks to do it. Terrible service. Would not recommend More

by Pablobusta640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell
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Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

December 22, 2022

I have a Ram truck. I have only had a couple of minor issues with this truck, but when I have they have been excellent in service. They stand behind their product. More

by Mbeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Montague
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Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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