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AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,324 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,324 reviews
February 03, 2022
Wait time was way too long, they did not reset my oil change needed signal, nor did they remove my cobblestone stone oil change reminder. I will be returning to Cobblestone for sure. change needed signal, nor did they remove my cobblestone stone oil change reminder. I will be returning to Cobblestone for sure. More
by Kylajoyparker
Employees Worked With
Don't remembered, first it was Chad then I was switched to someone else
February 03, 2022
Do not like the dealership but the service people were great, specially Ahmed, the young man that took care of me. great, specially Ahmed, the young man that took care of me. More
by MICHAELROLL7
Employees Worked With
Ahmed Atroon and the service department guy , excuse me, with one leg
February 03, 2022
Nicholas went above and beyond to make my service appointment easy and hassle-free. He and the staff there are just great, and I never take my Jeep anywhere else! appointment easy and hassle-free. He and the staff there are just great, and I never take my Jeep anywhere else! More
by Em
Employees Worked With
Nicholas
February 03, 2022
We went to autonation in August 2021 to purchase a 2011 dodge ram 2500 diesel. This was the worst experience of our lives the salesman Riad was okay but, still all about the company. It took over a month t dodge ram 2500 diesel. This was the worst experience of our lives the salesman Riad was okay but, still all about the company. It took over a month to get the truck ready before we could even test drive it. We were going to back out. Then a very smooth talking credit guy Jesse convinced us that the truck was going to be sooo worth the wait. They say 500 miles or 5 days warranty. They said at one point there was a turbo or transmission issue. However when we picked it up there no record of these. One week after taking possession we had multiple codes which the salesman and credit guy Jesse assures us shouldn't be a problem. Then we finally got the truck in and it had a bad trailer brake, they said to bad we purchased it as is and the sales manager Bobby said they were not going to fix it. We drove our truck 1800 miles and the turbo went out. I wouldn't recommend this business to anybody else ever. Just try to call a actual person and see how long if ever they call you back. I called Tom the general manager only to never here from him, I called Maureen in the service department only to never hear back from her. What ever you do no matter how good they make the deal look don't fall for it. We have found a company to install a new turbo. We are on a fixed income and it will take a while to get the money together. But, Autonation North Phoenix was absolutely no help to us! Zero! We also filed report with the BBB. Check out the reviews on this dealer. If zero stars was a option that's what they would get! Once again if you start a deal with them be prepared for the worst customer service experience of your life and they don't care! Roger W. More
by brenwin11@cox.net
Employees Worked With
Tom, Bobby, Jesse, Riad, Maureen
February 03, 2022
Once again my service work at Auto Nation with Nicholas Thomas was excellent! He provides a level of customer service you can't find much anymore. Thomas was excellent! He provides a level of customer service you can't find much anymore. More
by hunttheworld2
Employees Worked With
Nicholas Thomas
February 02, 2022
Rec’d an online quote out the door price within 20 minutes of requesting it. Only one dealer add on which was great! The add on was tinted driver and passenger windows which I wanted anyway. I was ver minutes of requesting it. Only one dealer add on which was great! The add on was tinted driver and passenger windows which I wanted anyway. I was very comfortable at the dealer with no pressure to make a sale. Courtney & Bruce, in sales, did an outstanding job. Jacob in finance was great as well. All very informative and very willing to take their time with me. No hidden charges. I even received incentives on the vehicle, while other brands are adding dollars above MSRP. I would highly recommend the dealership. More
by ledzepi
Employees Worked With
Courtney, Bruce, Jacob
February 01, 2022
Worst customer service that I have ever encountered. No one answers the phone and it took three days to return my voicemail. Had my truck the entire day for recall and my truck didn't need the part replace one answers the phone and it took three days to return my voicemail. Had my truck the entire day for recall and my truck didn't need the part replaced. Should have just checked the tie rod while I was there and sent me home, instead of paying a lift ride twice which is poor financial management. More
by john
Employees Worked With
Uriel
