AutoNation Chrysler Dodge Jeep Ram North Phoenix

Dealership was nice, easy, and friendly, smooth transaction. I would definitely recommend it to my friends or anybody else. transaction. I would definitely recommend it to my friends or anybody else. More

It is just a matter of who waits on you in the service department. You might get great service (Carl) or not so great. department. You might get great service (Carl) or not so great. More

I needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional. Thanks for the great service. More

Friendly but overload with customers need more advisors. Got vehicle back same day so happy Got vehicle back same day so happy More

I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After hav the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After having my vehicle there for two weeks and did nothing. I had to have it towed to another dealer and they had it repaired in two days. Worst service I have ever had. And I am 62 years old More

Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! fixed quickly. He is very friendly and personable. I will be back! More

Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was no greeting or introduction. I had to ask his name and he was lacking professionalism and warmth. 2. After finalizing a deal and letting them know I would bring in a check for the purchase. The process still took almost 4 hours to complete. When paying cash, you would think that this process could be expedited or completed in a more timely fashion. 3. The salesperson had the truck detailed which took almost 2 hours and it didn't come back any better than it was on the lot. There is still adhesive residue on the back windows that was never removed. The salesperson never went through the features or walk around of the vehicle with me to see if there were issues or go through any special features. 4. I received an email almost a week later sayin there is additional paperwork to be signed for the deal. 5. They did not fill up the DEF for the truck, after 1200 miles it says it was low and needed to be refilled. 6. I cannot all of the sudden reach the salesperson and get no responses. More

Everything was great until it came to the hard sell on the extended warranty by the financial services person. . the extended warranty by the financial services person. . More

My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made appointment to have it fixed. The service rep I'll give a 10 while the mechanic deserves a 2 More

Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. Carl was very courteous and informative about the issues our vehicle had. More