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AutoNation Chrysler Dodge Jeep Ram North Fort Worth
Fort Worth, TX
970 Reviews
AutoNation Chrysler Dodge Jeep Ram Mobile is your local source for new CDJR vehicles, used cars for sale, and expert service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used vehicle, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 601 service reviews
October 31, 2025
My experience was great, I pulled up & Don came right out , greeted me and wrote my ticket. Service was surprisingly quick and communication throughout kept me informed of the status. I will be back to servi , greeted me and wrote my ticket. Service was surprisingly quick and communication throughout kept me informed of the status. I will be back to service my car again. Thanks Don & AutoNation! More
by Kayluv316
Employees Worked With
Donald Ferguson
October 27, 2025
I brought my 2017 Jeep Wrangler Unlimited Sahara in for an electrical diagnosis. The service department attempted to charge me $233 for a “diagnostic” even though no scan data, voltage readings, or CAN-bus an electrical diagnosis. The service department attempted to charge me $233 for a “diagnostic” even though no scan data, voltage readings, or CAN-bus test results were ever performed or documented. Instead, the technician dismantled my aftermarket radio wiring without authorization, called it a “hornet’s nest,” and returned my vehicle with a nonfunctional backup camera that worked perfectly before service. When I requested proof of testing, both the service advisor and GM admitted there were no diagnostic records or results. The GM later said he “couldn’t find them” but offered to “fix it himself,” which I declined — I’m not comfortable letting the same people who caused damage touch my vehicle again. Corporate handed the issue back to the same GM, who never followed up. I refused to pay for unperformed diagnostics because “diagnosis” means documented results — not unauthorized disassembly. I’m now filing a formal complaint with the Texas Department of Licensing & Regulation for improper procedure, lack of documentation, and unauthorized work. If you value integrity, accountability, and professional documentation, avoid this service department. They’ll take things apart they weren’t authorized to touch and then try to bill you for work they can’t prove they did. More
by Jpotter1316
Employees Worked With
Donald service department, Louis service manager, Michael Gm
October 23, 2025
Purchased an Escalade from this dealership. The buying process was good, the vehicle had several problems that the dealer took care of, but the process was very long. The buying process was good, the vehicle had several problems that the dealer took care of, but the process was very long. More
by j9bassmaster
Employees Worked With
Sal
October 13, 2025
Took 90 minutes for an oil change . Forgot the emissions inspection I requested. Forgot the broken washer fluid quote I requested . Set my tire pressure to 27, door specifies 33 min. Forgot the emissions inspection I requested. Forgot the broken washer fluid quote I requested . Set my tire pressure to 27, door specifies 33 min. Didn’t reset oil filter maint reminder. Didn’t follow up on maint items they took pics of ? Terrible service (again) More
by Schenoy
Employees Worked With
Na
September 08, 2025
Outstanding Customer Service – A Benchmark for Excellence I had an exceptional experience during my service visit yesterday, thanks to Shelly and Kris. Their level of customer service was truly Excellence I had an exceptional experience during my service visit yesterday, thanks to Shelly and Kris. Their level of customer service was truly outstanding and set a high standard that all CDJR dealerships should strive to meet. From start to finish, Shelly and Kris were consummate professionals. They went above and beyond to ensure my visit was smooth, informative, and stress-free. Their attention to detail, clear communication, and genuine care for customer satisfaction made a lasting impression. It’s rare to come across service this excellent—Shelly and Kris didn’t just meet expectations, they exceeded them. Thank you both for your dedication and professionalism. I’ll definitely be returning because of this experience. More
by J Patt
Employees Worked With
Shelly, Kris
September 08, 2025
The service department was great. Skylar answered any questions I had and kept me informed about my jeep the entire time it was there. She did an awesome job thank you. Skylar answered any questions I had and kept me informed about my jeep the entire time it was there. She did an awesome job thank you. More
by jl1398396
Employees Worked With
Skylar
September 05, 2025
The work performance was very professional no issues so far. Information was very clear and Donald other then very professional and knowledgeable try to help as much as he was Able to, thru the entire proc far. Information was very clear and Donald other then very professional and knowledgeable try to help as much as he was Able to, thru the entire process. The speed wasn't as good but it was my fault for travel issues. Thanks to the entire team. More
by felix.espinoza45
Employees Worked With
Don - Donald
August 13, 2025
Great customer service from service writer to manager, Makayla , Luis and Michael were very professional and easy to work with. Best Service In DFW! Makayla , Luis and Michael were very professional and easy to work with. Best Service In DFW! More
by lonnie
Employees Worked With
Makayla, Luis Rincon, Michael Ulen
