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AutoNation Chrysler Dodge Jeep Ram North Fort Worth
Fort Worth, TX
928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 928 reviews
October 23, 2023
Excellent service from start to finish in the purchase of our used car. We will happily travel the two hour distance to shop with AutoNation again. our used car. We will happily travel the two hour distance to shop with AutoNation again. More
by shelleyd
Employees Worked With
Esther Vergara
October 19, 2023
I took my Jeep in to get serviced and they took very good care of me. The service was awesome! Breanna Cozzone is very knowledgeable, friendly kept me in the loop.... and I highly recommend you ask for her care of me. The service was awesome! Breanna Cozzone is very knowledgeable, friendly kept me in the loop.... and I highly recommend you ask for her. More
by CFIERRO
Employees Worked With
breanna cozzone
October 19, 2023
Went in to have the computer updated to show that I had the OEM running boards installed and to take care of a recall. Work was done faster than I was quoted. Waiting room chairs are very comfortable. the OEM running boards installed and to take care of a recall. Work was done faster than I was quoted. Waiting room chairs are very comfortable. More
by Chanse
Employees Worked With
Joe Fitzsimmons
October 19, 2023
Felt welcome and appreciated. Charles was very thorough and professional. Best experience I’ve had at a dealership in a long time. Charles was very thorough and professional. Best experience I’ve had at a dealership in a long time. More
by Mcas
Employees Worked With
Charles John-Charles, Tyler? The finance specialist
October 12, 2023
The quote sent was inaccurate for what was actually needed. Luckily I do know the basics around vehicles or I would have signed off on service that did not need to be done. Service advisor also told me needed. Luckily I do know the basics around vehicles or I would have signed off on service that did not need to be done. Service advisor also told me it was inaccurate and work was quoted that should not have been included in the price. I called to discuss but they were unavailable. I asked to talk to another advisor but was just told to wait or he would give me a call back. I come to this dealership for all my service on my truck and this was just unacceptable. A quote for almost $1,700 to replace 4 brake pads felt like an attempt to take advantage of a customer. While waiting for the advisor I also overheard other advisors cussing while discussing how many "xxxxing cars" he has wrecked. (Doesn't give a customer confidence when leaving their vehicle with them.) Another advisor told a female advisor he couldn't wait to "eat a wiener". She reminded him there were customers within ear shot. After picking up my truck I noticed a grease stain on my visor... I have light gray interior so it stands out. Everything that could go wrong went wrong! The overall experience and culture I witnessed within the dealership was HORRIBLE. Every other experience I've had here has be excellent, this was so disappointing. Regardless, I found another dealership that did all the same service for 1/3 the price. I hope this is not the standard or a reflection of management expectations now. I'm open to discuss further with management. More
by ARyan.Peterson
Employees Worked With
Julio
October 12, 2023
Every time I have either purchased or brought a vehicle in for service the staff has been open,honest and friendly. We all know the stories of car buying!! They go out of their way to make every process ex in for service the staff has been open,honest and friendly. We all know the stories of car buying!! They go out of their way to make every process expedient and easy. The service writer staff always greets you with genuine care. They listen to concerns and understand the importance of caring for your investment. More
by ChipO
Employees Worked With
Don
October 12, 2023
Fast ,simple, professional,great sales team,Went completely beyond expectations.Most definitely will purchase from them again.Drove from Fort worth to Austin to deliver car!!!!!!!YEAH completely beyond expectations.Most definitely will purchase from them again.Drove from Fort worth to Austin to deliver car!!!!!!!YEAH More
by mzamaripa
Employees Worked With
Ester,Carlos
