AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Excellent and fast service. Great communication and reasonable price. Comfortable, clean waiting room and overall friendly staff. Great communication and reasonable price. Comfortable, clean waiting room and overall friendly staff. More

Misdiagnosed issue, stated I needed a new engine, after purchasing a battery, never coming back purchasing a battery, never coming back More

I can honestly say getting service done can be depressing, with long waits. But not at this location my car left feeling brand new. Keep it up guys. depressing, with long waits. But not at this location my car left feeling brand new. Keep it up guys. More

Service was fast and folks were very professional and polite. Things were on time. Good experience. polite. Things were on time. Good experience. More

I usually have a good experience but this time around it was terrible. And I still have an issue that hasn’t been resolved!!! Worked with 3 different service consultants. Made me wait 3 days without an u was terrible. And I still have an issue that hasn’t been resolved!!! Worked with 3 different service consultants. Made me wait 3 days without an update. Things went missing from my car. Now, I have to schedule yet another appointment and waste a day for them to yet make me wait car-less so they can resolve an issue that should have been fully resolved 2 weeks ago. More

Fast and bilingual great service with both my trucks. They even offered me and my husband a ride home so we would not wait at the dealership They even offered me and my husband a ride home so we would not wait at the dealership More

I have recently purchase 2013 Nissan Xerra and I had great service from Andre Vanzzini and Alexandra Hampton. They were very professional and courtesy with all of my concerns and I appreciate that. great service from Andre Vanzzini and Alexandra Hampton. They were very professional and courtesy with all of my concerns and I appreciate that. More

They have been amazing from the time of purchase through all maintenance. Will use again for all vehicles for our family!!!! all maintenance. Will use again for all vehicles for our family!!!! More

The review begins when I arrived at the dealer for service and sat in truck for 10 mins without anyone coming out to greet me. So I went inside all of the service advisors were sitting at their desks service and sat in truck for 10 mins without anyone coming out to greet me. So I went inside all of the service advisors were sitting at their desks. Several looked up at me and ignored me. I spoke up and said I’m here for my service appointment who do I talk to? Only 1 person even acknowledged that. Pulled up my name and said I was scheduled with Don and pointed him out. Went over to Don and he started asking why I was coming in. Well I gave the list to the scheduling person, why bother if you aren’t going to check it? Then he told me oh this will require a technician that’s going to be 2-3 days before I can even get you seen. Again that’s what the scheduler explained and that’s why I scheduled my appointment a week out so I didn’t have to wait for a technician. He just said sorry we are busy. Now on to the repair. None of issues I brought the truck in for were fixed. There was a recall on my truck and was told that was causing my issues. They completely the recall but the issues are still there. In fact 2 out of the 3 are worse. More

Not friendly, nor professional. They broke a piece off my glovebox and when we went back the next day, they were dismissive. They sent a tech out to look at it. The tech walked to m They broke a piece off my glovebox and when we went back the next day, they were dismissive. They sent a tech out to look at it. The tech walked to my Jeep, opened the door pulled it apart and fixed it. Then closes the door and storms off. Not a single word or apology from anyone. They are always rude at this location. This isn’t the first issue we have had with them either. More