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AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Fort Worth, TX

4.5
928 Reviews

11200 North Freeway

Fort Worth, TX

76177

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Showing 928 reviews

November 28, 2022

Everyone dreads buying vehicle . Auto Nation made buying a vehicle so easy . Every person I was in contact with was polite and up front . Larry the sales guy was the best . Upfron More

by Ron.bogdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Ravera
Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2022

Horrible experience with the dealership. Service manager never answers the phone or returns phone calls. They had to order parts for our car several months ago due to being out of stock, and More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 27, 2022

Service advisor was great. Mechanics quality of service is poor. leaked oil/spilled oil all over my motor, last two times oil was changed. Never had that happen at this deale More

by jredhd477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ferguson
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

The service is good but the wait times are not. I will drop my vehicle off and let them address any maintenance. One time they had my Ram for a month while they waited on parts. They did keep me in More

by Matatexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey Madden
Nov 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 22, 2022

The first time I had to get my car serviced was great! AutoNation was so helpful! More

by uelsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey
Nov 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, We are pleased to hear you had such a positive experience with us, Smith! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

9 days after purchase car stopped running. They refuse to address the issue. 16 days later car is still not working. More

by Thickgranny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Servin & Damascus Price
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Please reach out to us at (817) 642-7894 when you can so we can address this situation directly. Thank you and have a great day.

Nov 23, 2022 -

Thickgranny responded

As previously mentioned , car remains inoperable. I had it towed to a Honda dealership. Received a call on 11/23 that the BCM is bad. So why should I have to pay for this repair? I’ve never had anything like this happen before. This is BAD business…!!!

November 19, 2022

asked for a basic oil change without any maintenance for 2019 Grand Caravan cost me $ 104.01. More

by mikerw50w
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sandra Gomez
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Fort Worth take our reviews very seriously. If you are willing, please call our General Manager at (817) 642-7894 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Dec 01, 2022 -

mikerw50w responded

I contacted a service manager and I explained my concern on the price of the oil change. He explained how labor, oil and filters have gone up in price and the dealership does send out discount coupons. The service manager did adjust the amount I paid to something more reasonable. Thank you

Dec 01, 2022 -

mikerw50w responded

I discussed my concern with a service manager. My concern was rectified by Autonation Chrysler Dodge Jeep Ram North Fort Worth.

November 18, 2022

Good work, fast, clean and cordial. Fulfilled client needs, properly explained work and delivered as promised. More

by manou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

They were attentive to what I wanted and to my time. Very nice and helpful. More

by admin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Drive safe, and we'll see you on the road.

November 18, 2022

Everyone was friendly and worked hard to make my car purchase experience enjoyable and easy. More

by kgray100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles John Charles
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Drive safe, and we'll see you on the road.

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