AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Very positive experience AGAIN! Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I hig Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I highly recommend this dealership. More

Great service department! Every time I need something Dana is all over it. Well done Every time I need something Dana is all over it. Well done More

I arrived ahead of my appointment time and they were still able to get me in and out quickly. Service advisor was friendly and great to work with! still able to get me in and out quickly. Service advisor was friendly and great to work with! More

Bought car with 21 miles on it. Came out of detail and wash while I was in financing with 39 miles on it. Test drive made me eligible for $50 gift card, but salesman never finished Came out of detail and wash while I was in financing with 39 miles on it. Test drive made me eligible for $50 gift card, but salesman never finished the process. I'm out $50 gift card. Was told it would come out of wash and detail with full tank of gas but actually had just under 3/4 tank. Offer sheet indicated $5,200 in AutoNation discounts, but that disappeared in final price. Good thing I still have offer sheet in my possession when they deny this. More

The service at ANFW is non existent ,had appointment for Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagn Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagnoses.( this is verifiable, I still have the text message from ANFW ) On Thursday 6/1/2023 I was informed that the tech assigned to my truck was out for the day, and would be diagnosed on Friday 6/2/2023. on Saturday 6/3/2023 i called to check the status of my truck & was informed that my service adviser AND the tech were both out for the day, and that my truck had not even been looked at, as you can guess, I was P*$$ed off to the 100th degree!! I told the service adviser to cancel the repair request and that I would be there in a couple of hours to pick up my truck. This level of customer service is TOTALLY UNACEPTABLE !!!!!!!! PLEASE!!!!!!!!!!!!!!!! save yourself some headaches & stay as far away from ANFW as possible, you'll thank me later!!!!!!!!!! As soon as I got home I started praying that they would PLEASE send me one of those TAKE OUR SERVEY & TELL US HOW WE DID ON YOUR LAST VISIT TO ANFW :-)) More

Don, my Service Advisor, worked very closely and diligently with me keeping me updated on all matters associated with my Dodge Journey. I would highly recommend this location and will continue brin diligently with me keeping me updated on all matters associated with my Dodge Journey. I would highly recommend this location and will continue bringing my car to this facility for service!!!! More

My service advisor Joseph was amazing! The service department is top notch. They always take excellent car of my Jeep. The service department is top notch. They always take excellent car of my Jeep. More

I visited this particular dealership late one night recently with the intention of browsing. I was met with amazing energy and courtesy. The staff was knowledgeable from beginning to end, patient with recently with the intention of browsing. I was met with amazing energy and courtesy. The staff was knowledgeable from beginning to end, patient with me and my wife when deciding what suited our families needs. We never felt pressured or rushed with the process. I feel I've become an AutoNation member for life! More

The service team went above and beyond to ensure our satisfaction. We will recommend them to our friends and family. satisfaction. We will recommend them to our friends and family. More

Friendly service and communication is great. John Wandro and Josh Pedroza are very helpful and go above and beyond. John Wandro and Josh Pedroza are very helpful and go above and beyond. More