Back

AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Fort Worth, TX

4.5
929 Reviews

11200 North Freeway

Fort Worth, TX

76177

Directions

By Type

Showing 929 reviews

July 28, 2023

I took my 21 Dodge Charger Scat Pack in for an oil change. I was quoted $119.99 for my oil change. I signed the quote, and the very kind lady who was my advisor told me it would be about an hour wai More

by Rastus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar Aab
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

July 27, 2023

awesome service and handled my issue right away tire blew out fixed within an hour More

by Captainmorgan1226sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Fuel pump went out of my Grand Cherokee going down I35, they were the closest dealership. I finally got my car back 3 weeks later, after having to call to get updates multiple times. Understand that it t More

by wlwi76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

Aug 08, 2023 -

wlwi76 responded

Just wanted to update my feedback. I called and left a message for the GM on 8/1 to chat about this disappointing experience to only still be waiting for that call back. I think a full week waiting for a call back is all the time that is needed. If you're expecting to be updated on your progress from this dealership, I would say to please go somewhere else, as this appears to be an issue from the GM on down at this dealership. Customer service seems to be the least of their concerns.

July 27, 2023

They had exactly what we wanted, and they have all the right info on all the stuff we had questions about More

by outlawthis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrica and Ivan
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Very polite staff . they fix the recall as well oil change service with in hour . Overall very satisfied with their services More

by Gurmukh singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Gurmukh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Joe in the service department was a pleasure to work with. He kept me in the loop the whole time. The process was streamlined. More

by guerrero4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2023

Will definitely return. Dealership was very clean, customer service was great! The service advisor was very informative. More

by joealardizabal8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Mateo
Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 24, 2023

Very helpful and straight forward. I have an issue with other Autonation dealers which will not honor the warranty provided since this is a Mazda. Especially in Memphis. More

by lbapst
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Great customer service and communication. Enjoyed having the video walk through of my vehicle that showed the issue with it. More

by Mike W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Dahl
Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Great service, clear pricing, and convenient. Bought my car here and service was very good. More

by kmorris4117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
14
...