AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenie one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenient. She called with weekly updates and went above and beyond the entire time. More
Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I appreciated his professionalism and promptness. My car was serviced and was returned to me in pristine condition. I would highly recommend Luis at Autonation Dodge’s service department. More
Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial service advisor wasn’t as helpful. But when I went back to the dealership to speak to someone in person, vs via phone, I made contact with Jennifer. She was most helpful. Took me back to see my vehicle and kept in contact with me until my vehicle was completed. .she provided excellent !customer service. More
I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to da on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to date with the status of vehicle. Overall very positive experience. More
Excellent, professional, good interaction customer. Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer More
My service advisor Derrick made this experience stress free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derric free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derrick updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that we live in Texas and I’m so excited for this new relationship. More