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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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August 18, 2023

My service rep was great he met all my needs for my service. I will be returning back for all my service needs. More

by khodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

useless iditols, service advisor blames tech has no idea what to look for and cost me replacement not needed. More

by Crikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lopez
Aug 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

August 12, 2023

Excelente atención, personal capacitado y muy amables, hablan inglés y español, confortable ambiente y calidad en servicio More

by JESUS MARIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro soto
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola Jesús, estamos muy contentos de haberte brindado una experiencia tan positiva. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

August 11, 2023

Good service, very profesional and have the car ready fast than i expected, I appreciated the little video that sent explaining the services performed More

by educan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 11, 2023

Took my Chrysler Pacifica in to check on a possible transmission problem. The Service Department (Derrick) and Service Technician (Jason) were exceptional. The level of attention and professionalism More

by dandelion.patch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick and Jason
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dandelion, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

This is the last time that I will use this dealership. They lack the ability to perform a professional repair. I have used them several times, and have been disappointed each time. I would not recommend d More

by dale.brooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick, Colby Whal
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dale, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 08, 2023

John was my service technician and he was AMAZING! !! He made sure I was informed about my car every step of the way. More

by agoff28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

This experience was by far the worst I have ever received from this dealership! I paid $200 to be told nothing! More

by kaitlynsaucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louie, jimmy
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

August 05, 2023

Great customer service and prompt service I was in and out just as expected Excellent More

by Garcia23jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Great experience! Kept me updated with all the work that needed to be done on my vehicle. More

by TIMOTHY.PARISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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