AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Big thanks to William Godfretsen was very informative, friendly and helpful. Service had been done on time. William had walked me through the process and all the conditions. friendly and helpful. Service had been done on time. William had walked me through the process and all the conditions. More

Alejandro has great customer service!!! He keep me updated on my vehicle!!! Would definitely recommend updated on my vehicle!!! Would definitely recommend More

Part fixed. can’t get ahold of serviceman to finish. He was supposed to check on other things for us and we have called numerous times. Even called the manager. We actually like taking it there but would l was supposed to check on other things for us and we have called numerous times. Even called the manager. We actually like taking it there but would like better customer service. More

Buddy great customer care services & handle the service I needed with quickness. Very nice and attention to attention to detail in helping his customers to the highest needed with quickness. Very nice and attention to attention to detail in helping his customers to the highest More

The service advisor (Buddy) was cordial & direct when explaining the process, and delivered - quality customer service! We unfortunately had to postpone some of the service, but will resume at the next v explaining the process, and delivered - quality customer service! We unfortunately had to postpone some of the service, but will resume at the next visit in Nov/Dec timeframe. More

Korey Austrie was great! I appreciated his professionalism and the updates he provided me with. professionalism and the updates he provided me with. More

This is not about the dealership, but about the Service Writer Buddy. He is the first to actually genuinely listen to my issue and relay the info correctly to the service tech. This is the second (2nd) Uco Writer Buddy. He is the first to actually genuinely listen to my issue and relay the info correctly to the service tech. This is the second (2nd) Uconnect Radio to be replaced. 3 radios in a brand new truck??. Shows QC with the Factory sucks. But Buddy helped get the install done lightning fast. So far no issues (yet) with the new radio. It was programmed correctly the 1st time. ALSO, The TPMS(4 issues I brought the truck in for) appears to have been corrected finally. Seems the previous Service Writers were slackers and didn't give a rats xxx about the customer. Although this truck has had other work, I don't want to trade it. If, by chance this truck acts up in any major way, it will be my last FIAT, MOPAR, RAM or what ever you call the company I will ever buy. Ill go Toy or GM from there after.. Thanks Buddy for your service, you are the asset the dealer needed. You'll make a lot of customers happy. More

Fast and friendly experience! Will recommend for to friends and family , my vehicle came out how it came in, in the best condition possible thank you friends and family , my vehicle came out how it came in, in the best condition possible thank you More

Was in and out for an oil change as promised. Service advisor was polite, dealership was clean. The website to make the appointment was a bit cumbersome, but it works advisor was polite, dealership was clean. The website to make the appointment was a bit cumbersome, but it works More

Has done a great job for us over the years on 2 of our vehicles. The work done was a replacement of the left rear taillight assembly. vehicles. The work done was a replacement of the left rear taillight assembly. More