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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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August 31, 2023

Stand by my 5 star review, but a loaner car would be helpful when car has to be kept for a few days. More

by melisa.matlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Melisa, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

The best warranty service I ever received, very good dealership and responsible. Highlight Louis as he doing great job More

by erlanzi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Sep 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 28, 2023

Great service fast and efficient they did oil change and everything is great definitely coming back More

by Cgonzalez2090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2023

Courteous and professional dealership I came for oil change. I was planning to leave and come back later on , but I ended up staying for an hour and it was done More

by Asedrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2023

Friendly service. Always have my questions answered, and if they don't know they'll find the answer or direct you to some who can. More

by mimo5962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Badke
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Aug 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 24, 2023

They are helpful and courteous, but service Rep but did not know about my appointment. I called in the morning before I arrived for my oil change. More

by msemerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Perez
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Aug 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2023

Very smooth process when dealing with Anthony. He went out of his way to find the appropriate answers for my specific questions. Thanks! More

by jonathangarcia15322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. If you ever need help, just give us a call. Happy motoring!

August 21, 2023

Bringing my truck for service was easy and quick. Everybody was friendly and professional. I sat in the waiting room and enjoyed my free coffee til my truck was ready. More

by noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Aug 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Noel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Derrick and the Autonation team are all about customer service and making sure the job is done right at any cost! More

by william.bowman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Aug 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

My service rep “Anthony” was great. I always get great service at AutoNation Jeep Katy. Thank you. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Richard, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. If you ever need help, just give us a call. Happy motoring!

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