AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

I was pleased with the communication of my service provider, Michael and his consistent effort of making sure my car was serviced efficiently. provider, Michael and his consistent effort of making sure my car was serviced efficiently. More

Had my vehicle serviced 1/26 AM. The multi point inspection indicated a few items of concern. I called the service advisor on 1/26 and 1/27 to discuss and obtain cost estimates. I left messages each inspection indicated a few items of concern. I called the service advisor on 1/26 and 1/27 to discuss and obtain cost estimates. I left messages each time. He never returned calls. I called the assistant service manager on 1/28 and left a message early morning. Again did not receive a return call. What is the point of leaving messages if employees are too busy or just do not care? All I wanted was the estimated costs to do some maintenance that the service dept was recommending! More

Fast service. Omar was great and had my truck ready in a couple of days. Engine light came on (2500 diesel) under warranty. couple of days. Engine light came on (2500 diesel) under warranty. More

I came in Friday Jan 21, to get a oil change and tire rotation.. my oil leaked from Friday until Sunday without me knowing my oil l Filter was loose. My garage is ruined from oil and the rug I had under rotation.. my oil leaked from Friday until Sunday without me knowing my oil l Filter was loose. My garage is ruined from oil and the rug I had under my car .. I have a brand new home too Built may 2020. When I came back in the following day no one seemed to care about my oil spill in my garage no manger cared to talk to me anything . I’m still here trying to figure out how will I be compensated for this faulty oil changed that ruined my garage and the rug in my garage . I will be writing a letter to corporate next . I find it funny that the dirt was there the day I came back but didn’t speak to me. No one cares about my hon being ruined because someone failed tightened oil pan … I really hope someone reaches out to me about this if not I’m already doing my homework on who I can speak with and how can I get compensated for ruining my garage and rug -Antonietta Stamps More

The service department advisor was courteous and professional, and provided information for upcoming service needs for my truck. professional, and provided information for upcoming service needs for my truck. More

Buddy the service tech did a great job! Mopar and their lack of parts not so much. lack of parts not so much. More

Service department was great about getting my truck in and out for the issue I brought it in for. and out for the issue I brought it in for. More

Very easy experience attempting to fix the "wobble with my steering. Good so far. Enjoyed working with Diego. Friendly, courteous and professional. Thanks my steering. Good so far. Enjoyed working with Diego. Friendly, courteous and professional. Thanks More

They performed the service that was required. I did have to wait before the service was performed. to wait before the service was performed. More

Alex, the service tech was professional, friendly, took time to listen to my concerns. Alex kept me updated on the service as it was being perform. I had extended warranty on my 2011 Dodge Durango citadel time to listen to my concerns. Alex kept me updated on the service as it was being perform. I had extended warranty on my 2011 Dodge Durango citadel which I purchased when I bought the SUV, best security with the dodge company. with the extended warranty you only pay $100.00 when the job is completed. More