AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

The service employee was very prompt and very professional. He was also very informative. All my needs were met. professional. He was also very informative. All my needs were met. More

On two different occasions I have needed service. I left several messages for Aiello, my “Rep”. I have yet to hear from her. I spent 10-15 minutes trying to wade trough the various auto attendants. So on several messages for Aiello, my “Rep”. I have yet to hear from her. I spent 10-15 minutes trying to wade trough the various auto attendants. So on this second visit I needed to have a couple warning lights looked at to see if they’re covered under warranty. As it turns out: one was and one wasn’t. So I end up paying for the whole diagnosis. Seems to me I pay for it and it is more than likely billed to the warranty. I spoke to the manager about. He gave me a 25% discount. It just seemed like a shady way to deal. More

Great service, TJ was great and have a lot of knowledge about the trucks, and the service was done on time. about the trucks, and the service was done on time. More

Korey, my service manager took very good care of me in my vehicle. Korey is very professional friendly and has a great attitude toward his chosen profession. You have a great teammate/leader in Korey! vehicle. Korey is very professional friendly and has a great attitude toward his chosen profession. You have a great teammate/leader in Korey! More

Mr. Derrick Foreman was very professional, knowledgeable and helpful with my Jeep. I will ask for him only, when my Jeep needs to be service. Thanks DERRICK..... and helpful with my Jeep. I will ask for him only, when my Jeep needs to be service. Thanks DERRICK..... More

Long story short. These guys are dishonest. Lack communication skills. I had to drive to the dealer to get info on my vehicle after waiting on it for a week and having to rent a vehicle due to them communication skills. I had to drive to the dealer to get info on my vehicle after waiting on it for a week and having to rent a vehicle due to them “no longer providing loaners” only to find out that they could not perform repairs under warranty. Picked up my vehicle and called my selling dealer. They set me up an appointment with the repair approved and provided me with a loaner. More

Carlos in sales, Carlos in Finance, and the entire service team are great!! Wouldn't get a car or get service anywhere else. service team are great!! Wouldn't get a car or get service anywhere else. More

Buddy did a excellent Job he come out and check in my truck in a fast matter. Great customer service. truck in a fast matter. Great customer service. More

Took my car in for an oil change. Was promptly approached and taken care of. I was able to pick up my vehicle shortly after! Advisor was very nice and polite! and taken care of. I was able to pick up my vehicle shortly after! Advisor was very nice and polite! More

Excelente servicio de l persona que me atendio en la entrada (Alejandro)muy profesional.Lo recomiendo entrada (Alejandro)muy profesional.Lo recomiendo More