AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

TJ was my service advisor was very helpful. Gave me a cost upfront before any work was performed, cost was a little cheaper than expected. Gave me a cost upfront before any work was performed, cost was a little cheaper than expected. More

Service part I would definitely recommend. I wouldn’t be able to say about the sales part as I bought my vehicle at Katy USA and I would not recommend buying a vehicle there. I wouldn’t be able to say about the sales part as I bought my vehicle at Katy USA and I would not recommend buying a vehicle there. More

It was my first time at this dealer as I’m a new owner of a Chrysler Pacifica. The good: Was able to book the appointment on the previous day; I could work at the customer waiting area with my laptop. The im a Chrysler Pacifica. The good: Was able to book the appointment on the previous day; I could work at the customer waiting area with my laptop. The improvements: PARTS! there was no air filter for this car in stock; the car is due for a recall, but no parts available. Overall I can say that it was an OK experience. No Cherry on the top, but honest service. More

The service department was quick to get me checked in for my battery replacement (even though 8 didn't have an appointment!) They took excellent care of me and my car! Thanks, Corey for the great experience! my battery replacement (even though 8 didn't have an appointment!) They took excellent care of me and my car! Thanks, Corey for the great experience! More

Korey was very professional and explained any questions I had. He also advised me of preventative maintenance that needed to be completed soon. I did tell them about a tire that was going flat. They said the had. He also advised me of preventative maintenance that needed to be completed soon. I did tell them about a tire that was going flat. They said they could not find anything wrong with it however when I took the tire off and inspected I noticed a nail on the inside wall. Autonation said they ran “tests” and couldn’t locate it but rotated the tires and somehow didn’t see this. More

I have had good service writers in the past. I have a new one Cynthia she's very good, the down side if your not a customer of the other service writers they dont really want to help you, they w I have a new one Cynthia she's very good, the down side if your not a customer of the other service writers they dont really want to help you, they will but you can tell your bothering them.. More

Easy to schedule service and they were able to get my Jeep in and diagnose same day Jeep in and diagnose same day More

James Taylor was great - made sure to explain everything to me that was needed or would be checked. Couldnt ask for more from him. I was happy with the wait time - my truck was in and out quickly. The only to me that was needed or would be checked. Couldnt ask for more from him. I was happy with the wait time - my truck was in and out quickly. The only complaint - and this is because I am just super picky - is there was a bit of oil mess around the filter housing that was not cleaned up. Other than that, everything was great and I will schedule my next bit of work with James when it is time. More

Cynthia was great and honest with me about everything throughout the whole process of having my truck worked on. She was very helpful and will definitely come back to her again if I have any other issues throughout the whole process of having my truck worked on. She was very helpful and will definitely come back to her again if I have any other issues in the future. More

Excelente trabajo , muy profesionales Precios muy acsecibles, servicio muy rápido La atención al cliente muy amable. acsecibles, servicio muy rápido La atención al cliente muy amable. More