AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Korey was one of the best service writers I have ever dealt with. He knows I’m a car guy and didn’t try to up sell me on anything. I appreciate that respect so much that I’m willing to give them extra bu dealt with. He knows I’m a car guy and didn’t try to up sell me on anything. I appreciate that respect so much that I’m willing to give them extra business just because of him and the way he handled me. Other service guys could learn a lesson from him. Everyone knows the service manager has a sales target and they’re all tasked with selling us on that stuff, but treating people with respect is the best route to creating a loyal customer. More
So far, the best interaction I've ever had working with my vehicle maintenance and repairs. Derrick had perfect communication, professionalism, and honesty about the time it might take for turnaround on m my vehicle maintenance and repairs. Derrick had perfect communication, professionalism, and honesty about the time it might take for turnaround on my vehicle, and notifying me up front about possible delays. It made it easier for me to plan my own life around it. Honestly, when other things in your life are frustrating or difficult, just having a seamless, direct interaction with a business and their employee makes your day a lot easier to deal with. I brought my vehicle in with a problem I'd been dealing with since I purchased it in 2014, and they could never really find the issue, and would not listen to me when I told them what I believed it was. It's finally resolved. More