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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
756 Reviews

756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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April 22, 2022

Simple to book apoittment, nice people , shuttle service and nice watting room, extended hours on service department More

by Cascaeluno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh Chau
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

The service department was great and provide excellent service and finished on time as promised More

by michael.harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 21, 2022

Buddy was informative and very communicative on a stubborn issue that I had. He went above and beyond to make sure I was aware of every step along the way to a resolution and happy with the work done More

by jennifer.herron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
Apr 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 21, 2022

Easy to get in and drop off for service. Always meet in service drive by an attendant More

by gpowers2510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
Apr 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 21, 2022

Derreck is always very helpful and has a great customer service, thank you for always assist me with my minivan maintenance. More

by SOTOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derreck
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

I scheduled my 1st maintenance visit online after. purchaing my first Dodge Ram; showed up 1:30 minutes early, was quickly welcomed and on my way in less the 2 hours. I will say that it was nice not t More

by reagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Reagan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

The service was great. The service advisor had a great attitude and was able to help me out with my situation More

by Joeortega02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

It seems service has become better. They have new faces in the Service Dept every time I visit. Kinda makes me wonder what's going on. More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Nava Morales
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 19, 2022

Took my truck for an oil change and tire rotation, 2+ hours later i finally received it back. I booked an appointment online and checked in to my appointment in advance, thinking it would be similar to a More

by mwarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro Perez
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Mwarth, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 715-6920 to discuss what we can do to help.

April 18, 2022

The service adviser working with me and the service technicians did a fantastic job of coordinating the different tasks (Brakes, Oil Change and Rear Shocks) needed to service my vehicle. My adviser and More

by aetownsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Foreman
Apr 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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