AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Buddy was informative and very communicative on a stubborn issue that I had. He went above and beyond to make sure I was aware of every step along the way to a resolution and happy with the work done stubborn issue that I had. He went above and beyond to make sure I was aware of every step along the way to a resolution and happy with the work done. I will be back for all my maintainence needs. More
I scheduled my 1st maintenance visit online after. purchaing my first Dodge Ram; showed up 1:30 minutes early, was quickly welcomed and on my way in less the 2 hours. I will say that it was nice not t purchaing my first Dodge Ram; showed up 1:30 minutes early, was quickly welcomed and on my way in less the 2 hours. I will say that it was nice not to be hit with the "suggested sell" and only this is what you need and let's revisit these items on your next maintenance appointment". Korey was an extremely professional service technician. His demeanor alone will be won me.as a first time and return customer. More
It seems service has become better. They have new faces in the Service Dept every time I visit. Kinda makes me wonder what's going on. They have new faces in the Service Dept every time I visit. Kinda makes me wonder what's going on. More
Took my truck for an oil change and tire rotation, 2+ hours later i finally received it back. I booked an appointment online and checked in to my appointment in advance, thinking it would be similar to a hours later i finally received it back. I booked an appointment online and checked in to my appointment in advance, thinking it would be similar to any other service industry if you have an appointment. Apparently, making a reservation is only good for making sure you get service that day and does not mean you will get service at that time. I would highly recommend not paying for this package if you buy a vehicle from them. It's not worth it. More
The service adviser working with me and the service technicians did a fantastic job of coordinating the different tasks (Brakes, Oil Change and Rear Shocks) needed to service my vehicle. My adviser and technicians did a fantastic job of coordinating the different tasks (Brakes, Oil Change and Rear Shocks) needed to service my vehicle. My adviser and everyone else were very friendly and professional. Quality if work was excellent. The price charged was what was expected. The experience with the dealership was excellent. Completion of work was a day ahead of schedule. More