AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
It's a nice place, quick service. One caveat though. My service advisor had a slight accent and when he told the technician to put the windshield wipers on my van it was probably misu One caveat though. My service advisor had a slight accent and when he told the technician to put the windshield wipers on my van it was probably misunderstood as Ram. The Ram got my new wipers. Upon my inspection of my van the advisor figured out that the wipers were on another vehicle and the wipers were removed from the Ram and put on my Van. More
Bought my Grand Cherokee at this dealership in 2018 with extended service policy. Had an overheating issue, had truck towed to dealer on a Friday and was told they would give me an estimate by the followin extended service policy. Had an overheating issue, had truck towed to dealer on a Friday and was told they would give me an estimate by the following mid-week. When all was completed, they had to replace the engine. and kept the vehicle from 25 days. My extended service policy provided a rental, but the dealer said they had none, and I was just out of luck. The engine was covered by the original warrantee, the new radiator the extended warrantee and the thermostat was out of pocket since they would not cover the motor with an after-market thermostat in the engine from a previous repair I had to take to Firestone since they needed a week to repair, and Firestone did in 3-4 hours. All I got were excuses and a lack of caring that this was my only vehicle. Looking for another Jeep dealer if I need any other work done. More
Very friendly, helpful and fast! I will definitely be going back for all of my vehicular needs, and referring all of my friends and family. I will definitely be going back for all of my vehicular needs, and referring all of my friends and family. More
I took my Ram 3500 to get service on a tire and the whole staff was very helpful to get me the help I needed. I was for only there for minutes before they got my problem solved. I love how fast they take c staff was very helpful to get me the help I needed. I was for only there for minutes before they got my problem solved. I love how fast they take care of you. My time is very important to me. Thanks again. More