AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Set an appointment for 8:30, but didn’t leave until about 11. I noticed my car sitting in the parking lot, so I went to go check and it was available since I’m not sure how long ago. That was my only issue. 11. I noticed my car sitting in the parking lot, so I went to go check and it was available since I’m not sure how long ago. That was my only issue. Other than that, Oil change, brake flush and tire rotation was completed and no issues after that. More

Wonderful experience working with Korey Austrie. Very professional and was very honest. Great Service performed on vehicle. Very professional and was very honest. Great Service performed on vehicle. More

Fast and efficient. Very friendly and helpful. I was in and out in no time. Very friendly and helpful. I was in and out in no time. More

Not very good data management. I've visited this dealership few years ago. Now received email with invoice with mixed my and another person data. I've replied and asked them to fix I've visited this dealership few years ago. Now received email with invoice with mixed my and another person data. I've replied and asked them to fix it but instead received another email asking me to review them (!). So this is your review - you asking someone who does not lives in Houston area for few years to review service which has never happen but you sent me invoice More

I came in to drop my vehicle off for service. Everything was done quickly and the customer service was great. Very nice. Everything was done quickly and the customer service was great. Very nice. More

Great experience. Omar was our service writer and was fantastic. Only took two hours to fix. Omar was our service writer and was fantastic. Only took two hours to fix. More

Professionalism of Omar in service was outstanding. He was sincerely interested in addressing issues with my Jeep. He was sincerely interested in addressing issues with my Jeep. More

These folks always get my service right. They make me feel important and recognize I’ll be back. Only this dealership touches my Dodge 2500 4x4 Cummins Diesel mega cab bad boy Beast. They make me feel important and recognize I’ll be back. Only this dealership touches my Dodge 2500 4x4 Cummins Diesel mega cab bad boy Beast. More

I always have issues when I service my vehivles at Autonation Dodge, Jeep, and chrysler katy. However, I met Derrick who listened to my concerns and issues, then he had my servoce done properly, prof Autonation Dodge, Jeep, and chrysler katy. However, I met Derrick who listened to my concerns and issues, then he had my servoce done properly, professionally and on timely manners. Need more service advisors like Derrick. Thank you Derrick for everything I really appreciate you and all your efforts. More

Service was excellent. They did the work in half the time. Staff was courteous and friendly. They did the work in half the time. Staff was courteous and friendly. More