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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
756 Reviews

756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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May 27, 2022

Great service, communication and attitude this week on my visit from my service advisor Vinh. More

by Robin.alff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh
May 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

Service was great and they kept the waiting time to a minimum! Great job on communication as well More

by hyk9212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egar
May 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2022

Organized, knowledgeable and on time. Excellent customer service. Do not upsell unnecessary services - at least to me. More

by pjb3006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
May 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Service appointment was easy to schedule. Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop More

by ghensley100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Service Team did a great job from start to finish. Communicated well and the price was very reasonable. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vihn
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

I went to the wrong dealer for oil change. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. More

by jennifersyphrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jennifersyphrett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

I was in and out on a Saturday morning. Friendly service done in a timely fashion! Thank you! More

by Misbegotten212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Honestly I’ve always dreaded going to the dealership for any service but dang I’m impressed. My last two services there have been a breeze! And the service staff has been amazing thank you guys!! More

by Ivanchavez1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Fast service without an appointment. Aiuella was very helpful. Nice to be texted when additional work that needed to be done. More

by kmploch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiuella
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

I had car service on my AC and Korey is a great Service Advisor that is knowledgeable and personable. More

by CD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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