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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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May 25, 2022

Organized, knowledgeable and on time. Excellent customer service. Do not upsell unnecessary services - at least to me. More

by pjb3006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
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May 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Service appointment was easy to schedule. Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop More

by ghensley100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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May 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Service Team did a great job from start to finish. Communicated well and the price was very reasonable. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vihn
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

I went to the wrong dealer for oil change. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. More

by jennifersyphrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jennifersyphrett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

I was in and out on a Saturday morning. Friendly service done in a timely fashion! Thank you! More

by Misbegotten212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Honestly I’ve always dreaded going to the dealership for any service but dang I’m impressed. My last two services there have been a breeze! And the service staff has been amazing thank you guys!! More

by Ivanchavez1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Fast service without an appointment. Aiuella was very helpful. Nice to be texted when additional work that needed to be done. More

by kmploch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiuella
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

I had car service on my AC and Korey is a great Service Advisor that is knowledgeable and personable. More

by CD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

My service advisor Korey was patient and very thorough in explaining how my service would be. More

by Wofjr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
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May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Derrick is awesome. He truly cares about his customers and is the main reason I will only get either of my vehicles serviced here. More

by Cherckadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
May 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to reach out to us if you need anything. Have a wonderful day.

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