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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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June 04, 2022

Great service department. I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nat More

by forsythlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Jun 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 02, 2022

The Service Technician was very professional. He explained why additional services were warranted. The service was completed quickly. More

by Keep Repair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 02, 2022

I was very impressed with the service tech streaming the service check and recommended services for my truck. And kept me informed via text every step of the way until the service was completed. You were More

by Jesrivera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and service tech.
Jun 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2022

Quick and easy oil change. Super friendly service provider. I think I only waited 45 minutes. More

by Mellkennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 30, 2022

I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted More

by sarah.gnader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
Jun 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi sarah, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

Everyone was very nice & efficient in the service department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. More

by aggieteacherlvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 30, 2022

Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem More

by jc_smith
Customer Service
Recommend Dealer
No
Employees Worked With
Derrick
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 28, 2022

Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep More

by doritagarcia7303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Pérez
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

May 27, 2022

Great service, communication and attitude this week on my visit from my service advisor Vinh. More

by Robin.alff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh
May 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

Service was great and they kept the waiting time to a minimum! Great job on communication as well More

by hyk9212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egar
May 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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