AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Great service department. I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nat I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nation. More
I was very impressed with the service tech streaming the service check and recommended services for my truck. And kept me informed via text every step of the way until the service was completed. You were service check and recommended services for my truck. And kept me informed via text every step of the way until the service was completed. You were supposed to give me a quote for a differential flush but was not provided one. Customer service has improved greatly. Keep up the great work. Regards, Jesus Rivera More
I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted me was knowledgeable and friendly. The wait time was 2.5 hours but he managed to follow up and get me out in less than 2! I recommend this service, but would not advise to drop in especially during weekends or holidays! More
Everyone was very nice & efficient in the service department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. More
Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem diagnosed as battery/voltage issue. $200 vs $1900! Never again More
Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep staff Good Information Excellent Customer service Greatly recommend for buying a jeep More