AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

The dealer accomplished what they promised in an efficient amount of time. My service rep, Derrick, was on top of things and kept me in the loop. efficient amount of time. My service rep, Derrick, was on top of things and kept me in the loop. More

My appointment was maid with ease. I received several reminders in my email. Derrick was kind, attentive, and let me know that he would call me when the car was ready. AT first I wa I received several reminders in my email. Derrick was kind, attentive, and let me know that he would call me when the car was ready. AT first I was told it could take 1 or 2 days. When I arrived, Derrick told me that the car would be ready at the end of the day. I was happy. I forgot my work badge in the car, and discovered it when I got to work. I called Derrick and asked him to check my car. He did, and called me to let me know that he had my badge. My daughter was sick that evening, and I called Derrick and asked him if I could pick up the car Friday morning. He said no problem. Early Friday morning, Derrick was at the desk when I arrived, and my car was washed and parked out front. Thank. I will come to this dealership again. More

Great service department. I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nat I made appointment and the work was done on the time they said it would be done. Service personal very friendly and profesional. Thanks auto nation. More

The Service Technician was very professional. He explained why additional services were warranted. The service was completed quickly. He explained why additional services were warranted. The service was completed quickly. More

I was very impressed with the service tech streaming the service check and recommended services for my truck. And kept me informed via text every step of the way until the service was completed. You were service check and recommended services for my truck. And kept me informed via text every step of the way until the service was completed. You were supposed to give me a quote for a differential flush but was not provided one. Customer service has improved greatly. Keep up the great work. Regards, Jesus Rivera More

Quick and easy oil change. Super friendly service provider. I think I only waited 45 minutes. Super friendly service provider. I think I only waited 45 minutes. More

I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted me was knowledgeable and friendly. The wait time was 2.5 hours but he managed to follow up and get me out in less than 2! I recommend this service, but would not advise to drop in especially during weekends or holidays! More

Everyone was very nice & efficient in the service department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. More

Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem diagnosed as battery/voltage issue. $200 vs $1900! Never again More

Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep staff Good Information Excellent Customer service Greatly recommend for buying a jeep More