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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
756 Reviews

756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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June 26, 2022

Drop off my car for recall service speedy service I will be back when it’s time for oil change More

by Bigray713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 26, 2022

They are very informative, very respectful, very through . They tell you the truth about what is wrong with your car. I would recommend them to anyone!!! More

by Honey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Vin
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

June 26, 2022

Was quick and easy to schedule. My service advisor was Alex. He was really nice and helped me determine if I actually needed the service I was requesting. The only issue I had was p More

by Polara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Greated me with the smell. Act like I old friend. Also remembered me for the last time I was in for service. More

by lsmith154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

I have had my vehicles serviced/repaired here many times and this visit has been the best one I've ever had. More

by Larry.Eve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Garay
Jun 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Fantastic service. All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Comp More

by Jschroppel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Fantastic service. I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well d More

by CHARTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick.
Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Had a 7:00 am appointment for an oil change. Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed More

by w.earnest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female advisor - forget name
Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

June 19, 2022

Me gusto por que me atendieron en mi idioma que es el español y fueron muy amables More

by Dora Elia Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta, Dora! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

June 19, 2022

Made an appointment. Dropped off Jeep on June 8th at schedule appointment time. They never looked at the vehicle until June 15th. The vehicle literally sit there with zer More

by sap.looper.0v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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