AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
They are very informative, very respectful, very through . They tell you the truth about what is wrong with your car. I would recommend them to anyone!!! . They tell you the truth about what is wrong with your car. I would recommend them to anyone!!! More
Was quick and easy to schedule. My service advisor was Alex. He was really nice and helped me determine if I actually needed the service I was requesting. The only issue I had was p My service advisor was Alex. He was really nice and helped me determine if I actually needed the service I was requesting. The only issue I had was pick up notification. They were supposed to call by 5 but I didn’t realize the time until 6 and they were closing at 7. If I hadn’t called at 6 I wouldn’t have been able to pick up and I absolutely needed my car back that evening. More
Fantastic service. All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Comp All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Completed in 2 days. More
Fantastic service. I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well d I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well done. After the service my Dodge Ram ran better than it has in years. I am so glad I was able to get the service done a Dodge Jeep Ram Katy. More
Had a 7:00 am appointment for an oil change. Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed. The “free” car wash cost me over an hour of my time. More
Made an appointment. Dropped off Jeep on June 8th at schedule appointment time. They never looked at the vehicle until June 15th. The vehicle literally sit there with zer Dropped off Jeep on June 8th at schedule appointment time. They never looked at the vehicle until June 15th. The vehicle literally sit there with zero work being done for almost a week. No apology or even a concern. They could care less. Worst dealership I’ve ever taken my vehicle to. Makes no sense to make an appointment, when apparently they get to it when they feel like it. More