Back

AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Sort by
October 26, 2023

Good. Efficient, was told a time frame and right on time. Clean and descriptive service. More

by Louisram218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick,Foreman
Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 26, 2023

Not professional. .. Took my jeep for a check engine light took them 3 weeks to diagnostic.. when they returned to me. Battery was death. Have to buy a new battery.. an More

by dionlopez38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reynon
Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 23, 2023

Service department was excellent and kept me up to date on the status of my vehicle! More

by Vanity Arocena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
Oct 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Vanity, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

October 20, 2023

This was my first time visiting this dealership and get something done on my vehicle overall it was really good More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Santos, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

Por este medio les comunico que el AutoNation RAM Katy tiene un servicio muy bueno gracias Anthony More

by yuneisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 19, 2023

work done as always. Keep up the great work and don't change a thing. More

by pappyfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
Oct 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Once they get the parts in, the dealership got the repairs done before end of the week. More

by Pmonaghan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Not sure about sales department, but the service department is slow and not very attentive. Even with an appointment I wait in line at least 20 minutes. I will be getting my service done at another More

by melissamdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 715-6920 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 09, 2023

It was easy to schedule my appointment and advisor kept me posted the whole time. More

by Hacelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson, John
Oct 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

First class service. John did an outstanding job assisting me. Very professional. A1 service. Thanks More

by mj.ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

...
4
...