AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
does not keep people informed on whats going on. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. More
Diego - service associate was super helpful and explained issues pertaining to the car. Was not pushing unnecessary expenses. Quick turnaround time. issues pertaining to the car. Was not pushing unnecessary expenses. Quick turnaround time. More
I scheduled on the phone which was easy and quick. Service agent came to my car quickly, answered my questions and took the car. I had oil change and rotation completed. They called about 4 hours late Service agent came to my car quickly, answered my questions and took the car. I had oil change and rotation completed. They called about 4 hours later to tell me the car was ready. I thought the cost of the oil change was high, but they took my $30.00 coupon that had been sent to me online and that helped. The dashboard is telling me my tire pressure is low. I'm not sure if that was checked when they rotated the tires. I will give it a little time to see if I need to call and ask about it. Diego was helpful and efficient. Thanks. More
I had a great experience with AutoNation CDJR Katy. They were able to diagnose my Jeep issues much much faster than any other place I have been and worked hard to complete the repairs as quickly as po They were able to diagnose my Jeep issues much much faster than any other place I have been and worked hard to complete the repairs as quickly as possible. Communication was consistent throughout and they took the time to answer any questions that I had along the way. I plan to continue using them for all my Jeep maintenance needs. More
Usually I have good experiences there but not my last one, both when I dropped off and picked up my vehicle I walked in and nobody came to me to ask what I needed I had to ask for help specifically one, both when I dropped off and picked up my vehicle I walked in and nobody came to me to ask what I needed I had to ask for help specifically More
I have bought a Charger and Challenger at the dealership, and am very pleased with both buying experiences as well as the service I have received at the dealership. I would highly recommend this dealership and am very pleased with both buying experiences as well as the service I have received at the dealership. I would highly recommend this dealership to my friends and family. More