AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

They are professional and moderately fast but I didn't get exactly what I needed. They changed my radio/ navigation a while back but didn't update the newly Installed radio/ navigation. When I went back get exactly what I needed. They changed my radio/ navigation a while back but didn't update the newly Installed radio/ navigation. When I went back to get it fixed, all they did was to update the radio by itself and never got the navigation updated as I intended. More

ABS Light on Ram 2500. Seems to be a common problem with these trucks. $1000 for module replacement and labor. Work was done in a timely manner. Communication with the cust Seems to be a common problem with these trucks. $1000 for module replacement and labor. Work was done in a timely manner. Communication with the customer could be better. It's hard to get someone to answer the phone in Service if you are checking the status of repairs or you get transferred to voice mail. More

I took my 2022 jeep to get serviced due to a water leak from the roof and they made sure they did all necessary steps to get it figured out and fixed and now it does not leak thank you service department from the roof and they made sure they did all necessary steps to get it figured out and fixed and now it does not leak thank you service department More

Diago was very helpful and took care of us really well. My whole family and my wife's boyfriend loves AutoNation. A++++ My whole family and my wife's boyfriend loves AutoNation. A++++ More

Cory in service was a huge help and great dude! Would recommend their service department to everyone in the area. Hands down best service and fair prices in the Houston/Katy area. Would recommend their service department to everyone in the area. Hands down best service and fair prices in the Houston/Katy area. More

Jeep was repaired under warranty and returned to me clean and in the agreed upon time frame. and in the agreed upon time frame. More

After a terrible experience with AutoNation Service with a previous truck I decided to return. After I made an appointment it took 4 hours to rotate tires. Not many dually tires are rotated here. Mount a previous truck I decided to return. After I made an appointment it took 4 hours to rotate tires. Not many dually tires are rotated here. Mounted inside duals before airing them up. Training needed ! Jacob that worked on vehicle was a nice guy and tried hard. More

i came in for an oil change and it was an easy and quick experience. experience. More

does not keep people informed on whats going on. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. More

The advisers always exceed my expectations as well the service provided by the technicians. I have no complains . service provided by the technicians. I have no complains . More