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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
756 Reviews

756 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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August 26, 2022

Derrick was very responsive and quick to assist in any way needed. The service team got my Ram in and out very quickly and did a great job. Highly recommend their service group for Ram service needs. More

by sean_mahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

August 26, 2022

Mike was very courteous and very helpful. Thank you Mike! Now I’m out of words. More

by Edhes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

They are professional and moderately fast but I didn't get exactly what I needed. They changed my radio/ navigation a while back but didn't update the newly Installed radio/ navigation. When I went back More

by endyno2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (281) 715-6920 so we can work with you to make this right.

August 25, 2022

ABS Light on Ram 2500. Seems to be a common problem with these trucks. $1000 for module replacement and labor. Work was done in a timely manner. Communication with the cust More

by GWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

August 19, 2022

I took my 2022 jeep to get serviced due to a water leak from the roof and they made sure they did all necessary steps to get it figured out and fixed and now it does not leak thank you service department More

by juan.cano21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2022

Diago was very helpful and took care of us really well. My whole family and my wife's boyfriend loves AutoNation. A++++ More

by Jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diago
Aug 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Jai, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

Cory in service was a huge help and great dude! Would recommend their service department to everyone in the area. Hands down best service and fair prices in the Houston/Katy area. More

by Jwbrannon556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Aug 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

Jeep was repaired under warranty and returned to me clean and in the agreed upon time frame. More

by cantex1200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Micheal Sosa
Aug 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

After a terrible experience with AutoNation Service with a previous truck I decided to return. After I made an appointment it took 4 hours to rotate tires. Not many dually tires are rotated here. Mount More

by ghins55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Tech
Aug 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 16, 2022

i came in for an oil change and it was an easy and quick experience. More

by derickmunoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
korey austrie
Aug 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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