AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Friendly staff that greeted me and updated me promptly on the status of my appointment and service the status of my appointment and service More

Love the dealership. Only problem I had was the lack of communication. Dropped off for an oil change and 4 hours later I went to check the status and apparently my car w Only problem I had was the lack of communication. Dropped off for an oil change and 4 hours later I went to check the status and apparently my car was done bur no one notified me through call or text. I had no ride so I waited the whole time and decided to leave for a little but was never notified when tmy vehicle was ready. Love the dealership over all just need to work on communicating with the client better. More

Came in for Oil change and Tire rotation. Service Tech was pleasant and acted quickly with my service. My service was finished sooner than the estimated time. Only gripe I have Is day after Service Tech was pleasant and acted quickly with my service. My service was finished sooner than the estimated time. Only gripe I have Is day after service I got tire low inflation dash alert. I would think with tire rotation they would check the tires air lpressure. More

Diego was great, he went over the detailed plan to replace the radio, and he follow up with me when the vehicle was ready for pick up. replace the radio, and he follow up with me when the vehicle was ready for pick up. More

Ask for Vinh, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. More

I had buy 3 cars at this dealership and for the most part I have been satisfied Will the service. I have been satisfied Will the service. More

Drove in for the express lube service and was greeted by my advisor right away. I think the whole service was about 35 mins and I was ready to go. my advisor right away. I think the whole service was about 35 mins and I was ready to go. More

The attention to detail and me as a customer from the representative was amazing. Told me how long it would be and explained everything to me. The location was nice and clean and enjoyed my wait time. representative was amazing. Told me how long it would be and explained everything to me. The location was nice and clean and enjoyed my wait time. More

I was greeted and checked in promptly. Was checked up on in a timely manner while my advisor was running behind. My advisor kept me up to date with diagnosis of issues with my car. I only Was checked up on in a timely manner while my advisor was running behind. My advisor kept me up to date with diagnosis of issues with my car. I only giving 3 stars because I can’t give a full review as I am waiting on a part to come in. I will then need to bring my car back. Only then would I be able to give a full review of the experience start to finish More

Did an awesome job of getting us a quote during the service check and fixing the issue within 24 hrs service check and fixing the issue within 24 hrs More