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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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August 31, 2022

Came in for Oil change and Tire rotation. Service Tech was pleasant and acted quickly with my service. My service was finished sooner than the estimated time. Only gripe I have Is day after More

by Gymrat64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh Chau
Sep 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Gymrat64, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2022

Diego was great, he went over the detailed plan to replace the radio, and he follow up with me when the vehicle was ready for pick up. More

by mselaoudiy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Mselaoudiy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Ask for Vinh, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by andyburt483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh Chau
Sep 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2022

I had buy 3 cars at this dealership and for the most part I have been satisfied Will the service. More

by Butcher4390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito, but don’t there anymore.😕
Aug 29, 2022 -

Butcher4390 responded

I already did this.

August 29, 2022

Drove in for the express lube service and was greeted by my advisor right away. I think the whole service was about 35 mins and I was ready to go. More

by Blast850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Sep 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

The attention to detail and me as a customer from the representative was amazing. Told me how long it would be and explained everything to me. The location was nice and clean and enjoyed my wait time. More

by jonathanramon11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Sep 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

I was greeted and checked in promptly. Was checked up on in a timely manner while my advisor was running behind. My advisor kept me up to date with diagnosis of issues with my car. I only More

by mightyister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Sep 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 715-6920.

August 26, 2022

Did an awesome job of getting us a quote during the service check and fixing the issue within 24 hrs More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Wayne! Feel free to stop by if you ever need any more help.

August 26, 2022

Derrick was very responsive and quick to assist in any way needed. The service team got my Ram in and out very quickly and did a great job. Highly recommend their service group for Ram service needs. More

by sean_mahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

August 26, 2022

Mike was very courteous and very helpful. Thank you Mike! Now I’m out of words. More

by Edhes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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